How To Cancel NordVPN Subscription and Get a Refund in 2023

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author: Jeremy Roderick

Fact-checked by Ruben Olav

UPDATED: July 27, 2023

If you have decided to cancel your NordVPN subscription and would like to request a refund, you can do so easily in a few simple steps. The process will vary depending on where you’ve purchased NordVPN.

Purchased on NordVPN website

  • Step 1: Log into your NordVPN account on their official website. It’s crucial to have your username and password ready for this step.
  • Step 2: Once you’re logged in, navigate to the “Account” page. This page contains all the necessary details related to your NordVPN subscription.
  • Step 3: Now, find the icon next to “Change Plan” on the page. Click on this icon to initiate the cancellation process. A prompt will appear to confirm your decision; go ahead and confirm the cancellation.
  • Step 4: The final step is requesting a refund after canceling your subscription. You can do this by reaching out to NordVPN’s customer support team. Ensure that you clearly state your request and provide them with the necessary details about your account and subscription.

Signed up through the Google Play Store

  • Step 1: Open the Google Play Store app on your Android device.
  • Step 2: Tap on the menu icon and then select “Subscriptions”. This will bring up a list of all the subscriptions you currently have through the Google Play Store.
  • Step 3: From the list, find NordVPN and tap on “Cancel Subscription”. Confirm your decision in the prompt that follows.
  • Step 4: Just like in the previous method, the final step is to reach out to NordVPN’s customer support team to request a refund. Remember to provide them with the necessary details for a smoother process.

Signed up through the Apple App Store

  • Step 1: Open the App Store on your iOS device.
  • Step 2: Tap on the “Featured” tab at the bottom of your screen and then scroll down to find “Subscriptions”.
  • Step 3: In the subscription list, locate NordVPN and then tap on “Manage”.
  • Step 4: Here, you can cancel your subscription. Be sure to confirm your decision.
  • Step 5: As with the other methods, you’ll need to contact NordVPN’s customer support team to request a refund after you’ve canceled your subscription.

Remember, if you want a refund, you must cancel your NordVPN subscription within 30 days of your purchase.

Once you’ve canceled, reach out to NordVPN’s customer support team to request your refund. Their team is typically very responsive and will guide you through the process.

Be sure to have all the necessary details about your account and subscription on hand to expedite the process.

About the author

Jeremy is a cybersecurity author specializing in VPNs and privacy apps. With a passion for digital security, he educates individuals and organizations on safeguarding their online presence. Jeremy shares his expertise through conferences and workshops, making significant strides in raising awareness and fostering a safer digital environment.

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