SuperVPN Review: Is it good or bad?


author: Jeremy Roderick

Fact-checked by Ruben Olav

UPDATED: July 29, 2023

With the growing need to safeguard your online presence, a dependable Virtual Private Network (VPN) becomes an essential tool. Today, we shall delve into one such VPN, SuperVPN. Is it robust enough to secure your online footsteps? Does it keep up with your expectations? Let’s dissect it critically and put it under the microscope.

Summary of Key Features

💸 Price4.99 USD/month
📆 Money-back guarantee7 days
📝 Does the VPN keep logs?Not clear
🖥 Number of serversLimited
🛡 Kill switchYes
🗺 HeadquartersUSA
🛠 SupportEmail support
📥 Torrent supportYes, but no dedicated P2P servers
🎥 Streaming service supportInconsistent

Security and Encryption

When it comes to a VPN, security is paramount. It’s the foundation upon which trust is built. But, does SuperVPN uphold the standard of security that its name suggests? Let’s take a look.

Used Security Technologies

SuperVPN employs a range of security technologies to safeguard user data. With a 256-bit AES encryption standard, the VPN ensures data remains unintelligible even if it falls into the wrong hands. This encryption level is a staple in the industry, and for good reason: it’s the same one used by banks and the military.

Furthermore, the VPN features an automatic kill switch. In the event of an unexpected disconnection, this function immediately cuts off your Internet, preventing data leakage. Such a feature is vital for ensuring that your data doesn’t accidentally get exposed.

However, it’s worth noting that despite these features, SuperVPN has faced some criticism in the past. Reports have pointed towards ambiguous privacy policies, and potential vulnerabilities that may leave users at risk. Users must thus remain critical of these potential pitfalls when considering SuperVPN.

Used Encryption Technologies

As mentioned before, SuperVPN uses AES-256, the highest standard of encryption available today. This Advanced Encryption Standard is practically uncrackable. On top of this, the VPN employs the Secure Socket Layer (SSL) for secure connections. SSL encrypts the data transmitted between your device and the server, ensuring an additional layer of security.

Yet, while these encryption technologies are a must-have for any VPN, they are not unique to SuperVPN. Many other VPN services also provide the same levels of encryption, with some even offering additional security features. So, while SuperVPN checks the necessary boxes in terms of encryption, it doesn’t particularly stand out in this aspect.

Principles of Personal Data Protection and Jurisdiction

In an era where data is the new gold, personal data protection is a crucial aspect of any VPN. Let’s examine how SuperVPN fares in this domain.

Analysis of Personal Data Protection Principles

SuperVPN promises a no-logs policy, meaning it won’t store your online activity or personal information. But the real question here is: does SuperVPN adhere to this policy?

In theory, a no-logs policy should ensure that your data is not stored, hence cannot be sold or handed over to any entity. However, a deeper dive into SuperVPN’s privacy policy reveals some concerning points. The policy states that it might collect some user information, such as timestamps, bandwidth usage, and session duration.

While such information might be useful for improving services, it still raises some red flags. After all, even seemingly harmless data can be pieced together to reveal more than you’d want. Users need to be aware of this potential drawback before opting for SuperVPN.

Company Jurisdiction

SuperVPN is based in the United States, a country that’s part of the Five Eyes alliance. This international intelligence-sharing agreement can, in theory, force companies to hand over user data, despite a no-logs policy. Being under this jurisdiction can thus potentially undermine the VPN’s privacy claims.

Being in such a jurisdiction might be concerning for privacy-minded users. After all, you’re using a VPN to secure your data, not to potentially expose it to intelligence agencies. This is something to consider when making your VPN choice.

In conclusion, while SuperVPN does offer some important security and encryption features, it falls short in certain areas. The privacy policy’s ambiguity and the VPN’s jurisdiction in the US should be taken into account when assessing its data protection standards.

Server Network

A VPN’s server network is crucial to its performance. A good network translates to speed, stability, and global access. Let’s delve into how SuperVPN performs on this front.

Overview of the Server Network

SuperVPN boasts a network of over 100 servers spread across 60 countries. This is a decent number, covering key locations around the world. This broad spread ensures good global coverage, allowing users to mask their IP addresses effectively.

Yet, it’s not just about the numbers. A good server network should also provide reliable, fast connections. And, this is where SuperVPN seems to falter. Reports have suggested that despite the impressive number of servers, some locations don’t always provide consistent performance.

Global Coverage and Availability

SuperVPN has servers strategically located in major continents around the world. This includes North America, Europe, Asia, and even a few in Africa and South America. Such widespread coverage ensures that most users can find a server in their vicinity, which can improve speed and reliability.

However, the majority of SuperVPN’s servers are located in Europe and North America, which might limit the service quality for users located in other parts of the world. If you’re located in regions such as Africa or South America, you may find your options limited.

Number of Servers

With over 100 servers, SuperVPN offers a respectable selection to choose from. This should allow users to avoid overcrowded servers and maintain decent connection speeds.

However, compared to industry leaders like NordVPN and ExpressVPN, which offer thousands of servers, SuperVPN’s offering may seem quite limited. For users who desire diverse server options and optimal performance, this limitation could be a deciding factor.

Server Speed

When it comes to VPNs, speed is an essential aspect. SuperVPN claims to provide ‘super fast’ VPN speed, but does it deliver on this promise? Based on various tests and user feedback, it seems to be a mixed bag.

While some users report decent speeds, others have complained about inconsistent and sometimes sluggish performance. Let’s look at some specifics in the next section.

Server Speed Table in Different Countries

To provide a clearer picture, let’s consider the following server speeds recorded from different countries (speeds are in Mbps):

CountryDownload SpeedUpload Speed

As seen from the table, SuperVPN’s performance varies quite significantly based on location. While the speeds in the US, UK, and Germany are fairly decent for a VPN, the performance in Australia and Brazil is considerably slower.

These inconsistent speeds might be a deal-breaker for users who require a stable and speedy connection, especially for data-intensive tasks like streaming or gaming.

In conclusion, SuperVPN provides a satisfactory server network with decent global coverage. However, the inconsistent speeds and a relatively limited number of servers compared to other VPN giants could be a sticking point for some users.

Streaming and Torrenting

The ability to bypass geo-restrictions and support for torrenting are significant features users look for in a VPN. Let’s assess how SuperVPN stands up to these requirements.


Supported Services

SuperVPN claims to unblock popular streaming services such as Netflix, Amazon Prime Video, Hulu, and BBC iPlayer. But as always, the devil lies in the details.

While SuperVPN can unblock Netflix in some regions, users have reported difficulties with others. The same goes for other streaming services. The VPN’s inconsistent performance further compounds this issue. Buffering and lag can seriously undermine your streaming experience.

Therefore, while SuperVPN might technically support these services, your mileage may vary. The inconsistency might be a concern for streamers who need reliable access to their favorite content.

To better illustrate this, here’s a table showing which streaming services SuperVPN successfully unblocks:

ServiceUnblocked by SuperVPN
Netflix USYes
Netflix UKNo
Amazon Prime VideoYes
BBC iPlayerNo

As shown, SuperVPN’s ability to unblock popular streaming services is hit and miss. If streaming is a key priority for you, this could be a critical factor in your decision.


SuperVPN allows torrenting on its servers, which is a boon for users who frequently download torrents. However, the VPN’s lack of specialized P2P servers may affect the speed and reliability of torrent downloads.

Supported Clients

SuperVPN supports major torrent clients such as BitTorrent, uTorrent, and qBittorrent. However, the absence of dedicated P2P servers can result in slower download speeds.

Here’s a summary of torrent clients supported by SuperVPN:

ClientSupported by SuperVPN

While SuperVPN supports torrenting, the varying speeds and absence of P2P optimized servers may affect your torrenting experience.

In summary, SuperVPN provides decent streaming and torrenting support. However, its inconsistent ability to unblock popular streaming services and lack of dedicated servers for P2P sharing may not meet the needs of all users. Before choosing SuperVPN, it’s worth considering how these factors might impact your specific usage needs.

Compatibility and User-Friendliness

When selecting a VPN, the ability to use it across various platforms and its ease of use are essential considerations. Here’s a look at how SuperVPN fares on these fronts.

Compatibility with Different Platforms

SuperVPN provides compatibility across a range of platforms. It offers dedicated applications for Windows, MacOS, Android, and iOS. However, the VPN lacks native support for Linux, a major drawback for Linux users who will have to configure the VPN manually or look elsewhere.

SuperVPN Review: Android Download

It’s also worth noting that SuperVPN does not offer browser extensions, limiting its usability for those who prefer to activate their VPN directly from their web browser.

For those with Smart TVs or gaming consoles, the news isn’t great either. SuperVPN lacks dedicated apps for these platforms, which reduces its appeal for those who wish to stream geo-restricted content directly on their smart devices.

Here is a quick rundown of SuperVPN’s compatibility:

PlatformSupported by SuperVPN
Smart TVsNo
Gaming ConsolesNo

User-friendliness Rating

User-friendliness is another area where SuperVPN delivers a mixed performance. On one hand, the VPN offers a straightforward and intuitive interface, which is a plus point for beginners. On the other hand, it falls short in certain areas that could potentially frustrate users.

For example, some users have reported frequent disconnects while using the service. Additionally, SuperVPN’s app has been criticized for lacking advanced features, limiting the level of customization available for more experienced users.

It’s also worth noting that SuperVPN has faced criticism for its overbearing ad policy on the free version of its app, which can be quite disruptive for users.

Given these considerations, we’d rate SuperVPN’s user-friendliness as ‘average’. While it does offer a straightforward interface, the service has enough downsides that might make it a less appealing choice for experienced users and those who wish to use the VPN on a variety of platforms.

Pricing and Packages

Affordability and value for money are significant aspects to consider when choosing a VPN. Let’s evaluate how SuperVPN stands up to these criteria.

Overview of Prices and Packages

SuperVPN offers a freemium model. This means you can use a basic version of the VPN for free, or opt for the premium version at a cost. The premium subscription is available in three tiers: a monthly subscription, a six-month subscription, and a yearly subscription.

The free version comes with its limitations. You have access to a limited number of servers, your speeds are restricted, and the service is ad-supported. On the other hand, the premium version provides access to all servers, offers higher speeds, and removes the intrusive ads.

Here’s an overview of the premium packages:

Subscription LengthPrice (per month)
6 Months$8.99

While these prices are on par with other VPN services in the market, the value for money offered by SuperVPN can be debated. Given the service’s inconsistencies and limitations, users may find better value packages with other VPN providers.

Trial Version

SuperVPN does not offer a trial version for its premium services. However, you can use the free version of the service to get a basic sense of its functionality. This lack of a trial period for the premium features may dissuade users who prefer to test a service before committing to it.

Money-Back Guarantee

SuperVPN offers a 30-day money-back guarantee. This means you can request a full refund within 30 days of your purchase if you’re unsatisfied with the service. While this provides some safety net for users, it’s a fairly standard feature offered by most VPN services.

In conclusion, while SuperVPN offers a variety of pricing packages and a basic free version, its overall value for money could be a matter of contention given the inconsistencies and limitations of the service. The lack of a trial version for premium features and the need for manual configuration on certain platforms could also be potential deal-breakers for some users.

Customer Support

Effective customer support is crucial for any service-based platform. It’s essential when you need assistance with technical issues or general queries about the product. How does SuperVPN perform in this area? Let’s find out.

SuperVPN provides several avenues for users to seek assistance. These include email support, a comprehensive FAQ section on the website, and a resource center with guides on setup and troubleshooting. However, it lacks one crucial element of customer service that most premium VPN services provide – a live chat feature.

Here’s a brief summary of SuperVPN’s customer support offerings:

Support OptionAvailable
Email SupportYes
FAQ SectionYes
Resource CenterYes
Live ChatNo

While the presence of multiple support channels is commendable, the absence of a live chat feature is a glaring omission. Many users prefer the instant response offered by live chat compared to the delayed response of email support.

Furthermore, user feedback on SuperVPN’s customer support has been mixed. Some users report satisfactory assistance, while others have mentioned slow response times and unhelpful responses.

Overall, SuperVPN’s customer support leaves room for improvement. The lack of a live chat feature and inconsistent user feedback mean the service could struggle to meet user expectations in this regard.

Pros and Cons

Every product or service has its strengths and weaknesses, and SuperVPN is no exception. In this section, we will analyze the advantages and disadvantages of SuperVPN to give you a balanced view.

Analysis of Advantages and Disadvantages

On the plus side, SuperVPN offers a user-friendly interface, making it a decent choice for VPN beginners. The VPN also has a reasonable global server network and supports popular streaming services and torrenting. Moreover, it offers a basic free version for users who don’t wish to commit to a paid plan.

However, there are notable disadvantages that potential users should consider. SuperVPN’s speeds are inconsistent, it doesn’t unblock all popular streaming platforms reliably, and the server options, while globally spread, are somewhat limited in number. Additionally, SuperVPN’s jurisdiction and vague logging policy could be a concern for privacy-conscious users.

To illustrate these points more clearly, here’s a breakdown of SuperVPN’s pros and cons:


  • Easy to use interface, good for beginners
  • Global server network
  • Supports popular streaming services and torrenting
  • Basic free version available


  • Inconsistent speeds
  • Unreliable unblocking of popular streaming platforms
  • Limited server options compared to market leaders
  • Based in the US with a vague logging policy
  • No live chat support

And now, a table summarizing the key pros and cons of SuperVPN:

Easy-to-use interfaceInconsistent speeds
Global server networkUnreliable unblocking of streaming platforms
Supports popular streaming services and torrentingLimited server options
Basic free version availableUS-based with a vague logging policy
No live chat support

From this analysis, it’s clear that while SuperVPN has some strengths, it also has significant drawbacks that may make it less attractive to certain users. If privacy, reliable streaming, and customer support are priorities for you, then these cons might weigh heavily in your decision-making process.


In the crowded VPN marketplace, SuperVPN is not the only option. Other service providers may offer more comprehensive features, better performance, or better value for money. To give you a sense of what’s out there, let’s compare SuperVPN to some of the most popular VPN services: NordVPN, Surfshark VPN, PureVPN, and ExpressVPN.

SuperVPN vs NordVPN

NordVPN is one of the market leaders, known for its robust security, extensive global server network, and consistently high speeds. Compared to SuperVPN, NordVPN excels in virtually every aspect. It boasts over 5400 servers in 59 countries, provides consistent access to most popular streaming services, and its Panama jurisdiction is more privacy-friendly than SuperVPN’s US base.

Server NetworkLimitedExtensive (5400+ servers)
Streaming ServicesInconsistentConsistently unblocks most services
TorrentingSupported, but no dedicated P2P serversSupported with dedicated P2P servers
JurisdictionUSA (Five Eyes)Panama (more privacy-friendly)
Price$4.99/mo for annual subscription$3.67/mo for 2-year plan

SuperVPN vs Surfshark VPN

Surfshark VPN is another worthy competitor, offering unlimited simultaneous connections, robust security features, and reliable unblocking of streaming services. Surfshark also provides a wider server network and a more user-friendly privacy policy than SuperVPN.

FeatureSuperVPNSurfshark VPN
Server NetworkLimitedExtensive (3200+ servers)
Streaming ServicesInconsistentConsistently unblocks most services
TorrentingSupported, but no dedicated P2P serversSupported with dedicated P2P servers
JurisdictionUSA (Five Eyes)British Virgin Islands (more privacy-friendly)
Price$4.99/mo for annual subscription$2.49/mo for 2-year plan

SuperVPN vs PureVPN

PureVPN stands out with its massive network of more than 6500 servers. It reliably unblocks streaming services and supports torrenting. Unlike SuperVPN, PureVPN offers live chat support and a more favorable jurisdiction (Hong Kong).

Server NetworkLimitedExtensive (6500+ servers)
Streaming ServicesInconsistentConsistently unblocks most services
TorrentingSupported, but no dedicated P2P serversSupported with dedicated P2P servers
JurisdictionUSA (Five Eyes)Hong Kong (more privacy-friendly)
Price$4.99/mo for annual subscription$3.33/mo for 2-year plan

SuperVPN vs ExpressVPN

ExpressVPN is renowned for its speed, robust security, and ability to bypass geo-restrictions. Unlike SuperVPN, ExpressVPN offers reliable customer support, has a wide server network, and is located in a privacy-friendly jurisdiction (British Virgin Islands).

Server NetworkLimitedExtensive (3000+ servers)
Streaming ServicesInconsistentConsistently unblocks most services
TorrentingSupported, but no dedicated P2P serversSupported with excellent speeds
JurisdictionUSA (Five Eyes)British Virgin Islands (more privacy-friendly)
Price$4.99/mo for annual subscription$6.67/mo for 15-month plan


SuperVPN is a mixed bag. It offers an easy-to-use interface and a basic free version, making it accessible to beginners. However, its performance in key areas such as speed, server network, streaming service unblocking, and customer support is inconsistent.

Given the VPN’s US jurisdiction and the vagueness of its logging policy, privacy-focused users might want to look elsewhere. For those prioritizing speed, streaming, and a more comprehensive server network, other options like NordVPN, Surfshark VPN, PureVPN, or ExpressVPN may offer more value.

Before making your decision, consider your specific needs and expectations from a VPN service. SuperVPN might suffice for casual, infrequent use. However, if you’re after a premium, reliable VPN experience, it may be worth considering other, more established players in the VPN market.


Is SuperVPN good or bad?

SuperVPN is a mixed bag. It offers an easy-to-use interface and a basic free version, making it accessible to beginners. However, its performance in key areas such as speed, server network, streaming service unblocking, and customer support is inconsistent.

Where is SuperVPN based?

SuperVPN is based in the USA, which is a part of the Five Eyes alliance. This could be a concern for those who prioritize privacy, as the alliance’s countries have agreements to share intelligence information, including potentially VPN usage data.

Is SuperVPN Unlimited proxy safe?

If you buy VPN mainly for your privacy need, we recommend to look for trusted brands such as NordVPN, Surfshark VPN, or ExpressVPN. Even in a freemium space, there are better alternatives in terms of privacy such as AtlasVPN, ProtonVPN.

Is there a money-back guarantee with SuperVPN?

Yes, SuperVPN offers a 7-day money-back guarantee. This allows you to try out their service and see if it meets your needs.

Is SuperVPN good for streaming?

SuperVPN’s performance with streaming is inconsistent. While it can unblock some services, it struggles with others such as Netflix. If you’re looking for a VPN primarily for streaming, there may be better options available.

What is SuperVPN’s logging policy?

SuperVPN’s logging policy is somewhat vague. The company says it doesn’t log user activity, but there’s no clear information about whether they log connection details such as IP addresses, times, and bandwidth usage.

About the author

Jeremy is a cybersecurity author specializing in VPNs and privacy apps. With a passion for digital security, he educates individuals and organizations on safeguarding their online presence. Jeremy shares his expertise through conferences and workshops, making significant strides in raising awareness and fostering a safer digital environment.