Hola VPN Review: Should you use this free VPN in 2023?


author: Jeremy Roderick

Fact-checked by Ruben Olav

UPDATED: July 29, 2023

Summary of Key Features

As the digital age continues to evolve, internet security and online privacy have become increasingly important. One tool people often turn to for these purposes is a VPN, or Virtual Private Network. A popular choice among many is the Hola VPN, which markets itself as the “world’s fastest unblocker.” However, does it really live up to these claims? In this detailed Hola VPN review, we’re going to critically examine all aspects of this service, from security and encryption to its user-friendliness and pricing.

๐Ÿ’ธ Price14.99 USD/month
๐Ÿ“† Money-back guarantee30 days
๐Ÿ“ Does the VPN keep logs?Unknown
๐Ÿ–ฅ Number of serversUnknown
๐Ÿ›ก Kill switchNo
๐Ÿ—บ HeadquartersIsrael
๐Ÿ›  SupportEmail, Knowledge Base
๐Ÿ“ฅ Torrent supportNo
๐ŸŽฅ Streaming service supportYes

Security and Encryption

When it comes to any VPN, the level of security and encryption is paramount. These factors are critical in ensuring your data remains private and untraceable online.

Used Security Technologies

Hola VPN operates on a peer-to-peer basis, effectively using other users’ idle resources. This raises significant security concerns. There’s an old adage that says, “if you’re not paying for the product, then you are the product.” In Hola’s case, this seems all too true. Unlike most VPNs that use dedicated servers to route your traffic, Hola uses your device as an exit node for other users’ traffic. This could potentially expose you to various security risks, like your IP address being associated with activities initiated by other users.

Another point of concern is the lack of solid information about Hola’s used security technologies. Hola VPN’s website states that it uses “industry standard” security measures. However, it fails to provide any specific details about the type of encryption used, or any other security technologies at play. This lack of transparency doesn’t inspire confidence.

Used Encryption Technologies

Encryption is the backbone of any VPN, as it scrambles your data to prevent unauthorized access. Most reputable VPNs use AES-256 encryption, a military-grade cipher that’s virtually impossible to crack. Yet, as with its other security measures, Hola VPN is vague about its encryption standards. Again, it merely states that it uses “strong encryption.”

This lack of clarity raises some questions. How does Hola’s encryption compare to the AES-256 standard? Could it withstand a brute force attack from a well-equipped hacker? As it stands, it’s difficult to say whether Hola VPN offers the kind of ironclad security and encryption that users expect from a premium VPN.

Principles of Personal Data Protection and Jurisdiction

In the realm of VPNs, personal data protection principles and jurisdiction matter. They dictate what data the VPN can collect, how it’s used, and who can access it.

Analysis of Personal Data Protection Principles

Hola VPN’s privacy policy paints a slightly concerning picture. The service states that it collects your IP address, name, email address, screen name, payment and billing information, and some other personal data.

More worryingly, Hola also admits to storing your browser type, web pages you visit, time spent on those pages, access times and dates, and the unique identifier of your device. This is more information than most VPNs admit to collecting. In essence, a VPN should help you protect your data, not collect it.

Company Jurisdiction

Hola VPN is based in Israel, which is not a part of the 14 Eyes allianceโ€”an alliance of countries known for extensive surveillance practices. While this may initially seem beneficial, it’s worth noting that Israel has cooperative intelligence relationships with several 14 Eyes countries. This means that user data could still potentially be shared with these nations.

Furthermore, Israel has robust cyber-crime laws that could force Hola VPN to hand over user data if it was implicated in an investigation. Therefore, despite being outside the 14 Eyes alliance, Hola’s jurisdiction still poses a potential risk to user privacy.

In summary, Hola VPN’s security and encryption measures leave much to be desired. The lack of transparency in their security technologies and encryption standards, along with its potentially invasive data collection practices and questionable jurisdiction, raise some substantial red flags.

Server Network

One crucial aspect to consider when choosing a VPN service is the server network. This network plays a crucial role in connection speed, server load, and the ability to bypass geographical restrictions.

Overview of the Server Network

Hola VPN diverges from the traditional VPN model, where your data is encrypted and routed through dedicated servers. Instead, Hola uses a peer-to-peer system, routing your data through other Hola users’ devices. This, in theory, allows the VPN to provide fast, community-powered connections.

However, this system also has its drawbacks. As previously mentioned, using your device as an exit node for other users can expose you to potential security risks. Furthermore, there’s no guarantee that you’ll have an available peer in the geographical location you need, which could limit the service’s ability to bypass geo-restrictions.

Global Coverage and Availability

Hola VPN claims to provide access to almost any country, given its user-powered network. As long as there are active users in the location you’re trying to access, you should be able to connect. But again, the inconsistency of such a network can pose a problem. If no users are available in the location you want, then the ability to bypass geographical restrictions becomes null.

Number of Servers

In traditional VPNs, the number of servers is an essential consideration as it influences server load and, consequently, speed. However, as Hola VPN operates on a peer-to-peer model, this aspect is less pertinent. Instead, it’s more about the number of active users, and this number can fluctuate widely, affecting the performance and reliability of the VPN.

Server Speed

Hola VPN markets itself as the “world’s fastest unblocker,” but does it live up to this claim? Without a traditional server network, the speed of your connection relies heavily on the quality of your peer’s connection. This inconsistency can lead to erratic connection speeds, making it less reliable for activities that require a stable, fast connection, like streaming or online gaming.

Server Speed Table in Different Countries

It’s difficult to create a comprehensive speed table for Hola VPN due to its inherent variability. However, user experiences have reported significant differences in connection speeds depending on location. Countries with a higher number of Hola users, like the United States or European nations, tend to offer better speeds compared to countries with fewer users. But again, these speeds can fluctuate widely depending on the quality and availability of the peers’ connections.

Streaming and Torrenting

When it comes to online entertainment, the ability to stream and torrent effectively is a key consideration for many VPN users. Let’s see how Hola VPN holds up in these areas.


Supported Services

Hola VPN promises to unblock most streaming services, including Netflix, Hulu, BBC iPlayer, and more. Its user-powered network should, in theory, bypass the geographical restrictions put in place by these platforms. However, users have reported mixed results. While Hola seems to work well with some services, others are more hit-or-miss. This inconsistency can be frustrating for users looking to access a specific platform.

Supported Services Table
Streaming ServiceUnblocked by Hola VPN
BBC iPlayerYes*
Amazon PrimeYes*
HBO MaxYes*

*Effectiveness may vary depending on user location and network conditions.


Supported Clients

Unfortunately, Hola VPN falls short in the torrenting department. The VPN itself does not support P2P file sharing on its network, which means users won’t be able to torrent files. This limitation can be a significant deal-breaker for users who regularly download content via torrents.

Supported Clients Table
Torrent ClientSupported by Hola VPN

To sum up these sections, Hola VPN’s unique peer-to-peer model offers both opportunities and significant drawbacks. While it could theoretically provide fast speeds and wide global coverage, the fluctuating user base and potential security risks are significant concerns.

As for streaming and torrenting, Hola VPN seems to be a mixed bag. Some users have success with certain streaming platforms, while others struggle. Furthermore, the lack of torrenting support is a considerable disadvantage for many.

In the coming sections, we will examine Hola VPN’s compatibility with different platforms, the user-friendliness of its interface, and the pricing packages. As we continue to explore, the question remains: Does Hola VPN’s unique approach to network connections make it the right choice for your online security needs?

Compatibility and User-Friendliness

Ensuring compatibility and a user-friendly interface is crucial when choosing a VPN. After all, what good is a VPN if it doesn’t work smoothly on your devices or if its user interface is too complex to navigate?

Compatibility with Different Platforms

When it comes to compatibility, Hola VPN does quite well. The VPN supports a broad range of platforms and devices, including:

  • Windows
  • MacOS
  • Linux
  • Android
  • iOS
  • Chrome
  • Firefox
  • Opera
  • Smart TVs
  • Gaming consoles

This broad compatibility makes it an adaptable choice for a variety of users. Regardless of your preferred device or operating system, you should be able to use Hola VPN without much difficulty.

However, it’s important to remember that Hola VPN functions differently from most VPNs. Instead of running as a standalone app, it operates as a browser extension on most platforms. While this does simplify the installation process, it also means that only your browser traffic will be routed through the VPN, leaving the rest of your device unprotected.

User-Friendliness Rating

When assessing the user-friendliness of Hola VPN, one must consider the ease of installation, the intuitiveness of the user interface, and the overall user experience.

Installation is fairly straightforward due to the browser extension model. You can simply add the extension to your browser, sign up or log in, and start using the VPN.

The user interface is also quite simple. You can select the country you want to browse from and turn the VPN on and off with just a couple of clicks. The interface’s simplicity makes it beginner-friendly, as even less tech-savvy users can navigate the VPN’s functions without confusion.

However, the overall user experience is where Hola VPN falls short. Despite the easy setup and simple interface, the erratic connection speeds and inconsistent ability to unblock geo-restricted content can make the user experience frustrating. Furthermore, the fact that only browser traffic is protected, leaving the rest of the device vulnerable, is a significant drawback for those seeking comprehensive protection.

Pricing and Packages

The value a VPN provides often comes down to its pricing structure and what each package offers. Here’s what you can expect from Hola VPN.

Overview of Prices and Packages

Hola VPN offers a free version, along with several paid packages:

  • Free: Limited usage (up to 1 hour per day), slower speeds, and fewer location options.
  • Premium: $14.99 per month, $92.26 annually, or $107.55 every three years. Includes unlimited usage, faster speeds, 1 device connection, and 30-day money-back guarantee.
  • Ultra: $29.99 per month, $178.74 annually, or $179.10 every three years. Offers unlimited usage, fastest speeds, up to 5 device connections, and 30-day money-back guarantee.
Hola VPN Review: Pricing & Plans

While the free version may seem appealing, it’s important to remember that the peer-to-peer model essentially means free users are “paying” by contributing their resources to the network. On the other hand, the premium plans are rather pricey compared to other VPN services, especially considering the concerns around security, data privacy, and reliability.

Trial Version

Unfortunately, Hola VPN does not offer a traditional trial version for its premium packages. However, there is a 3-day free trial available when signing up for the mobile app. This short trial can give you a brief insight into the VPN’s premium features. But remember, it’s crucial to cancel the trial within the given time frame if you don’t want to be charged.

Money-Back Guarantee

Both the Premium and Ultra packages come with a 30-day money-back guarantee. This means you can use the service risk-free for a month and, if you’re not satisfied, request a full refund. However, it’s worth mentioning that some users have reported difficulties when trying to claim this refund, adding another layer of concern.

In conclusion, while Hola VPN does well in terms of compatibility and user-friendliness, the overall user experience may not live up to expectations. It’s also worth noting that the VPN’s unique operating model means only your browser traffic is protected, leaving the rest of your device exposed.

As for the pricing and packages, while a free version is available, users essentially pay by donating their resources to the network. Furthermore, the premium packages are quite pricey compared to competitors, especially considering the potential security and privacy concerns.

In the next sections, we will look at Hola VPN’s customer support, the pros and cons of the service, alternatives, and more. Is the unique structure of Hola VPN worth the trade-offs in security and privacy? Let’s delve further into the review.

Customer Support

When it comes to VPNs or any tech service, reliable customer support can make a significant difference. Let’s look at what Hola VPN has to offer in this regard.

Table of Support Contact Options

MethodAvailabilityResponse Time
Live ChatNoN/A
Email SupportYes24-48 hours
Phone SupportNoN/A
Knowledge BaseYesInstant
Video TutorialsNoN/A

As seen from the table above, the customer support options provided by Hola VPN are quite limited. There is no live chat or phone support, which are commonly offered by many other VPN providers. This leaves email as the primary means of communication for users facing issues or having queries. While Hola promises a response time of 24-48 hours, this can vary based on the volume of queries they are handling.

Furthermore, Hola VPN provides a knowledge base on their website. It includes a range of FAQs and troubleshooting guides that can provide immediate help for some of the most common issues. However, the effectiveness of this self-service support largely depends on the quality and comprehensiveness of the resources provided.

Pros and Cons

Now that we’ve taken a deep dive into the inner workings of Hola VPN, let’s summarize the service’s strengths and weaknesses.

Analysis of Advantages and Disadvantages

The primary advantage of Hola VPN is its unique peer-to-peer model, which theoretically allows for faster speeds and global coverage. Furthermore, it’s easy to use and compatible with a wide range of platforms and devices.

On the other hand, this very model poses significant security and privacy concerns. Given that your data is routed through other users’ devices, it could expose you to potential risks. Also, the fact that Hola uses your device as an exit node for other users when you’re not using the VPN means that your IP could be associated with the online activities of others.

Moreover, the ability of Hola VPN to bypass geographical restrictions and unblock content is inconsistent. While it works with some streaming platforms, it doesn’t always succeed. It also does not support P2P file sharing, which rules out torrenting.

Lastly, the limited customer support options and the relatively high cost of the premium packages compared to other VPN services are other drawbacks of Hola VPN.

Description of Pros and Cons for Users


  1. Ease of use: Hola VPN’s user interface is straightforward and intuitive, making it easy to use, even for those not particularly tech-savvy.
  2. Broad compatibility: Hola supports a wide range of platforms and devices, from computers to smartphones, making it a versatile choice.
  3. Unique peer-to-peer model: This model can potentially provide fast speeds and global coverage, depending on the availability and quality of peers’ connections.


  1. Security and privacy concerns: Due to its peer-to-peer model, Hola VPN poses significant security and privacy risks. Your data could be exposed to risks, and your IP could be associated with the online activities of others.
  2. Inconsistent performance: The ability of Hola to unblock geo-restricted content is hit or miss, and the speed of your connection can fluctuate based on the quality of your peer’s connection.
  3. No torrenting support: Hola does not support P2P file sharing, which is a significant disadvantage for users who torrent.
  4. Limited customer support: The absence of live chat or phone support and reliance on email support can lead to slow response times.
  5. Relatively high cost: The premium packages are quite pricey compared to other VPN services, especially given the potential security and privacy concerns.

Summary in Bullet Point in Table Format

Easy to useSecurity and privacy concerns
Broad compatibilityInconsistent performance
Unique peer-to-peer modelNo torrenting support
Limited customer support
Relatively high cost

In the end, the user experience with Hola VPN could be quite mixed. The easy-to-use interface and broad compatibility are appealing, but the significant security concerns, inconsistent performance, and high cost might outweigh these advantages.

In the next sections, we will compare Hola VPN with its competitors to help you understand how it stacks up against other popular VPNs in the market. Is Hola VPN the right fit for you, or would an alternative better serve your needs? Let’s find out.


In the world of Virtual Private Networks, there’s a myriad of alternatives, each with its strengths and weaknesses. To help you make a well-informed decision, we will now compare Hola VPN with some of the most popular competitors: NordVPN, Surfshark VPN, PureVPN, and ExpressVPN.

Hola VPN vs NordVPN

While both Hola VPN and NordVPN allow you to access geo-restricted content, the similarities pretty much end there.

NordVPN operates on a traditional VPN model, not peer-to-peer like Hola. It offers robust security features, including 256-bit encryption, a kill switch, and a strict no-logs policy. Also, NordVPN provides a broad server network with over 5400 servers in 59 countries, ensuring fast and stable connections.

In terms of performance, NordVPN outperforms Hola VPN in both speed and reliability. It successfully unblocks numerous streaming platforms, including Netflix, Hulu, and BBC iPlayer, and also supports P2P file sharing.

NordVPN’s pricing starts at $11.95 per month, with discounted rates for longer-term plans. It also offers a 30-day money-back guarantee and 24/7 customer support via live chat and email.

Hola VPN vs Surfshark VPN

Surfshark VPN offers a comprehensive package of speed, security, and versatility. Like NordVPN, it doesn’t follow the peer-to-peer model but operates on a conventional VPN setup.

It has a network of over 3200 servers in 65 countries, which helps provide reliable and fast connections. Surfshark excels at unblocking geo-restricted content and offers consistent speed across its server network. Plus, it supports P2P file sharing.

Security-wise, Surfshark uses the industry-standard 256-bit encryption and provides features like a kill switch, multi-hop (double VPN), and a strict no-logs policy.

Pricing starts at $12.95 per month, with discounts for longer commitments, and it offers a 30-day money-back guarantee. Surfshark also offers 24/7 customer support via live chat and email.

Read full comparison of Hola VPN vs Surfshark VPN here.

Hola VPN vs PureVPN

PureVPN is another solid alternative to Hola VPN. It operates over 6500 servers in more than 140 countries, one of the widest reaches in the VPN industry.

PureVPN can reliably unblock geo-restricted content, including Netflix, Amazon Prime Video, and BBC iPlayer. It also supports P2P file sharing.

In terms of security, PureVPN uses 256-bit encryption, provides a kill switch, and follows a no-logs policy.

PureVPN’s pricing starts at $10.95 per month, with discounted rates for longer plans. It offers a 31-day money-back guarantee and 24/7 customer support via live chat and email.

Hola VPN vs ExpressVPN

ExpressVPN is often touted as one of the best VPNs in the market. It operates over 3000 servers in 94 countries.

ExpressVPN consistently delivers high-speed connections and excels at unblocking geo-restricted content, including Netflix, Hulu, and Amazon Prime Video. It supports P2P file sharing, too.

In terms of security, ExpressVPN offers 256-bit encryption, a kill switch, and follows a strict no-logs policy.

Pricing starts at $12.95 per month, with discounts for longer-term plans. It also offers a 30-day money-back guarantee and 24/7 customer support via live chat and email.


At first glance, Hola VPN’s unique peer-to-peer model, wide compatibility, and user-friendly interface might seem appealing. However, the significant security and privacy concerns that come with it, along with inconsistent performance and high cost, make it a risky choice for users who value their online privacy and security.

In contrast, conventional VPN services like NordVPN, Surfshark VPN, PureVPN, and ExpressVPN offer more comprehensive security features, consistent performance, and more reliable support for geo-restricted content and P2P file sharing. They also provide more robust customer support, including 24/7 live chat.

In the end, the choice of a VPN largely depends on your specific needs and priorities. If you prioritize security, privacy, and reliability over cost, then it would be wise to consider alternatives to Hola VPN. However, if you’re just looking for a simple tool to occasionally bypass geo-restrictions and are willing to take on the associated risks, Hola VPN might serve your purpose.


Is Hola Free VPN?

Yes, Hola does offer a free version of its VPN service. However, this version comes with significant limitations and risks.

Is Hola VPN Safe?

As mentioned earlier, the safety of Hola VPN is debatable due to its peer-to-peer model. While Hola does offer some level of security for its Plus users, it doesn’t offer the same level of security and privacy you’d typically find in a traditional VPN service.

For instance, it lacks a no-logs policy, meaning it could keep logs of your online activities. Also, since it uses other users’ devices as exit nodes, your IP address could be linked to other users’ online activities, and vice versa.

Is Hola a VPN Virus?

No, Hola is not a virus. It’s a Virtual Private Network service that operates using a unique peer-to-peer model. However, it has been subject to criticism and controversy due to the security and privacy issues associated with this model.

It’s worth noting that while Hola itself is not a virus, any software, including VPNs, can potentially be targeted by hackers and used to distribute malware. Always download Hola, or any other VPN service, from a trusted source, like the official website or a reliable app store.

Is Hola Unblocker Safe?

The safety of Hola Unblocker (Hola VPN) is somewhat of a contentious issue due to its peer-to-peer model. This means your connection could be routed through other users’ devices, potentially exposing your data to risks. Similarly, when you’re not using the VPN, your device can be used as an exit node for other Hola users, which could associate your IP address with their online activities.

While Hola does offer encryption for its Plus users, the peer-to-peer model still presents significant security and privacy concerns that aren’t typically associated with traditional VPN services.

About the author

Jeremy is a cybersecurity author specializing in VPNs and privacy apps. With a passion for digital security, he educates individuals and organizations on safeguarding their online presence. Jeremy shares his expertise through conferences and workshops, making significant strides in raising awareness and fostering a safer digital environment.