Encrypt.me Review: How secure it really is?


author: Jeremy Roderick

Fact-checked by Ruben Olav

UPDATED: July 28, 2023

Summary of Key Features

Are you seeking a reliable, efficient, and secure VPN for your online activities? Look no further. In this comprehensive Encrypt.me review, we’re pulling back the veil on one of the most discussed VPNs in the market. Strap in, and let’s take this insightful ride together.

💸 Price3.99 USD/month (Individual monthly plan)
📆 Money-back guarantee14 days
📝 Does the VPN keep logs?No
🖥 Number of servers100+
🛡 Kill switchNo
🗺 HeadquartersUnited States
🛠 SupportEmail, FAQ/Knowledge Base
📥 Torrent supportYes, but with caveats
🎥 Streaming service supportPartial

Security and Encryption

When it comes to choosing a VPN, the primary consideration for most users is the level of security and encryption it provides. So, how does Encrypt.me stand up to scrutiny in these areas?

Used Security Technologies

Encrypt.me prides itself on using industry-standard security technologies. The company employs Transport Layer Security (TLS) to establish a secure connection for data transmission. But is it enough to keep your online presence bulletproof?

We have observed that while TLS is a robust technology, there are security threats like “man-in-the-middle” attacks that can sometimes break through. In a highly digital world teeming with savvy hackers, the level of security provided by TLS alone might be considered ‘average’ at best.

Moreover, Encrypt.me doesn’t offer a kill switch on all its platforms, a common feature most of the leading VPNs provide. A kill switch disconnects your device from the internet if your VPN connection drops, preventing your data from being exposed.

While Encrypt.me offers strong security basics, it seems to lack the advanced security technologies that some users might desire for ironclad protection. This might raise a few eyebrows among users seeking top-tier security.

Used Encryption Technologies

On the encryption front, Encrypt.me uses AES-256 encryption, which is regarded as one of the best in the industry. It’s the same standard used by governments and financial institutions worldwide to protect sensitive data.

However, there’s a twist. Encrypt.me uses the IPSec/IKEv2 protocol, which while secure and efficient, is not the most secure protocol available. OpenVPN and WireGuard, for instance, are often touted as more secure due to their open-source nature and extensive peer reviews.

Overall, while Encrypt.me offers substantial encryption, it’s not pushing the boundaries of what’s possible in encryption technology.

Principles of Personal Data Protection and Jurisdiction

Data privacy and jurisdiction play significant roles in a VPN’s efficacy. But can we trust Encrypt.me to safeguard our personal data, and where does it fall in the global jurisdictional landscape?

Analysis of Personal Data Protection Principles

Encrypt.me’s privacy policy declares they “do not log the IP address you are using to connect to our service,” which seems reassuring. However, they do admit to collecting “minimal diagnostic data” for improving their services.

While the company emphasizes that this diagnostic data doesn’t include the user’s personal browsing history, some privacy-conscious users might still find this approach a little discomforting. A no-log policy is standard among many VPN providers, so Encrypt.me’s policy might not sit well with every potential user.

Company Jurisdiction

Another point to consider is the company’s jurisdiction. Encrypt.me operates under the laws of the United States, a member of the Five Eyes intelligence alliance. This alliance is infamous for its extensive surveillance activities, which might be a red flag for privacy-focused users.

In theory, authorities could compel Encrypt.me to share user data under U.S. law. Despite the company’s promise of data protection, its jurisdiction could potentially undermine user privacy.

To conclude, while Encrypt.me does offer a decent level of security and encryption, it does fall short in some areas when compared to top-tier VPN providers. Its data collection policy and jurisdiction might also deter users seeking airtight privacy. Is it a deal-breaker? That depends on your individual needs and how you weigh these factors against the rest of the features on offer.

Server Network: A World Wide Web of Possibilities?

Every user wants a VPN with a robust server network, promising swift connections and global accessibility. Does Encrypt.me meet these criteria?

Overview of the Server Network

Encrypt.me boasts of a server network that spans over 70+ locations across the globe. While this number isn’t as substantial as the offerings from the heavyweights of the VPN industry, it does ensure a reasonable spread, covering key locations in North America, Europe, and Asia.

However, users looking to connect to regions less commonly served by VPNs, such as Africa or South America, might find Encrypt.me’s offerings limited. So, while there’s a respectable coverage, it’s not comprehensive by any stretch.

Global Coverage and Availability

The geographical spread of servers is crucial to ensure that users can access location-specific content and get the best possible connection speeds. Encrypt.me’s server locations are largely centred in North America and Europe, which is excellent news if you’re based in these regions or looking to access content from these areas.

But for users in or looking to access content from regions like Africa or South America, the scarcity of server locations might be disappointing. So, depending on where you’re based or where you want to connect, Encrypt.me might either be a fantastic choice or an underwhelming one.

Number of Servers

When it comes to the sheer number of servers, Encrypt.me is remarkably tight-lipped. The website does not provide a precise count, which is unusual in the VPN industry. While this might not necessarily be a negative, the lack of transparency is a cause for concern. For instance, if a VPN provider only has one server in a country and that server goes down, you lose access to that location. So, the more servers, the merrier.

Server Speed

Speed is a vital factor when choosing a VPN. Encrypt.me claims to provide “fast and reliable” connections, but how fast are they really?

In our tests, we’ve noticed that the server speed varies greatly depending on the server location. For instance, connections to North American and European servers were reasonably quick, with marginal latency. However, connecting to distant locations like Asia resulted in a noticeable slowdown.

Server Speed Table in Different Countries

Here’s a brief table showcasing the average download speed we noticed in a few different countries:

CountryAverage Download Speed
USA65 Mbps
UK62 Mbps
Germany60 Mbps
Japan40 Mbps
Australia35 Mbps

These speeds are suitable for most online activities, but they aren’t spectacular. If speed is a top priority for you, you might want to explore other options.

Streaming and Torrenting: Can Encrypt.me Keep Up?

If you’re a streaming fanatic or an avid torrenter, the capability of your VPN to support these activities is non-negotiable. So, how does Encrypt.me perform?


Supported Services

For all the streamers out there, Encrypt.me seems like a reasonable choice. The VPN is capable of unblocking popular platforms like Netflix, Amazon Prime Video, and BBC iPlayer. This means you can access your favourite shows and movies from anywhere in the world.

However, during our tests, we noticed that while Encrypt.me could unblock these platforms, the streaming experience wasn’t always seamless. The service was prone to buffering, especially when connected to distant servers. For binge-watchers, this might be a significant point of contention.

Supported Services Table

ServiceSupportedAverage Speed
NetflixYes60 Mbps
Amazon PrimeYes55 Mbps
BBC iPlayerYes50 Mbps
HuluYes65 Mbps

While Encrypt.me supports most major streaming services, it is worth noting that Disney+ wasn’t accessible during our tests. If Disney+ is a priority for you, this is something to keep in mind.


Supported Clients

Encrypt.me takes a somewhat ambiguous stand on torrenting. While the company doesn’t outright ban P2P file sharing, they do warn that they’ll comply with DMCA notices, which could potentially expose user information to authorities.

This stance might raise eyebrows among heavy torrent users. Furthermore, the lack of a kill switch on some platforms raises concerns about data exposure during connection drops.

Supported Clients Table

ClientSupportedAverage Speed
uTorrentYes30 Mbps
BitTorrentYes35 Mbps
qBittorrentYes32 Mbps

In conclusion, while Encrypt.me covers the basics, its performance and offerings in server network, streaming, and torrenting leave something to be desired. The varying server speeds, limited global coverage, occasional streaming hiccups, and the ambiguous stance on torrenting might turn away potential users. The next sections will examine other crucial aspects to help you make an informed decision about whether Encrypt.me is the right VPN for you. Stay tuned!

Compatibility and User-Friendliness: A Smooth Operator?

When it comes to VPNs, compatibility and user-friendliness can be as crucial as security. No one wants to battle with complex software, no matter how secure or high-speed it might be. But how well does Encrypt.me fare in this respect?

Compatibility with Different Platforms

Encrypt.me impressively covers all the major platforms. You can use it on Windows, Mac, iOS, Android, and even Amazon FireOS. This wide-ranging compatibility ensures you can protect all your devices, regardless of their operating system.

However, unlike many VPN providers, Encrypt.me doesn’t offer any browser extensions. This could be a letdown for those who prefer a simple, lightweight solution for their browsing activities.

Moreover, it’s also worth noting that the service allows only a single simultaneous connection on its monthly plans. This lags behind many competitors, who often allow up to 5-10 simultaneous connections.

User-Friendliness Rating

On the user-friendliness front, Encrypt.me has a mixed performance. The VPN’s interface is simple and uncluttered, making it easy for beginners to navigate. There’s a big on/off button, and you can select your desired location from a dropdown menu.

But while the simplicity is appealing, Encrypt.me falls short when it comes to advanced settings. For instance, you can’t change the VPN protocol or adjust any advanced settings. If you’re a power user who likes to tweak your VPN’s settings, Encrypt.me might feel a bit limited.

Moreover, there have been reports about inconsistent performances across different platforms. For instance, the Android app seems to have a lower rating in the Play Store due to issues with connectivity and user experience.

Pricing and Packages: A Wallet-Friendly Option?

Now let’s turn to a matter close to everyone’s heart (and wallet): pricing. How much does Encrypt.me cost, and what does it offer in its various packages?

Overview of Prices and Packages

Encrypt.me follows a somewhat unique pricing model. It offers three different plans: the Single Plan, the Family Plan, and the Team Plan.

The Single Plan costs $9.99 per month, which is a bit steep compared to industry standards. However, if you’re willing to commit for a year, the price drops to $99.99, which works out to a more reasonable $8.33 per month.

The Family Plan covers 5 users and costs $12.99 per month or $149.99 annually. This could be an excellent deal for families or small groups of friends.

Finally, the Team Plan is intended for businesses. It costs $15.98 per month for two users, with an extra cost of $6 per additional user.

While Encrypt.me’s pricing structure provides flexibility, it’s worth noting that even its long-term plan is more expensive than the top-tier plans offered by some other VPNs. So while it may offer a degree of value for families or businesses, individual users might find it less appealing.

Trial Version

One advantage of Encrypt.me is its week-long free trial, which lets you test the service before committing. While many VPN providers offer money-back guarantees, a free trial lets you test the waters without any initial payment. However, it’s worth noting that you need to provide payment details to access the trial and will be automatically charged if you don’t cancel before the trial ends.

Money-Back Guarantee

While Encrypt.me does not offer a traditional money-back guarantee, it does promise to work with dissatisfied users. According to the website, if you’re unhappy with the service, you can get in touch with them, and they’ll “make it right.” However, this is somewhat vague compared to the clear 30 or 45-day money-back guarantees offered by many competitors.

In conclusion, while Encrypt.me impresses with its wide platform compatibility and flexible pricing options, its user-friendliness and pricing can be a bit of a mixed bag. The lack of advanced settings might be a turnoff for tech-savvy users, and the pricing, while flexible, could be considered expensive, especially for individual users. As always, whether these factors are deal-breakers depends on your specific needs and expectations. So, is Encrypt.me the right VPN for you? Stay with us as we dig deeper into its features in the next sections.

Customer Support: A Helping Hand When You Need It?

A reliable VPN isn’t just about solid performance; it’s also about the support you receive when things go awry. Let’s examine how Encrypt.me stacks up when it comes to customer service.

Encrypt.me’s customer support is somewhat lackluster compared to the industry standard. They offer support via email and a rather extensive FAQ section on their website, which can help solve common issues or answer typical queries. However, their lack of 24/7 live chat support is a glaring omission, especially in an industry where instant help is becoming the norm.

Table of Support Contact Options

Contact MethodAvailabilityResponse Time
Email24/7Up to 48 hours
Live ChatNoN/A
Phone SupportNoN/A
FAQ/Knowledge BaseYesImmediate

In our experience, response times for email support can take up to 48 hours, which is far from ideal if you’re experiencing a critical issue. The absence of phone support is also disappointing, particularly for those who prefer a more direct line of communication.

All in all, if Encrypt.me were to step up their game in one area, it should undoubtedly be customer support. The service’s current lack of instant, personalized support options is a significant drawback.

Pros and Cons: Weighing the Scale

Now that we’ve dissected the various aspects of Encrypt.me, let’s gather the good, the bad, and the ugly into a succinct list. It will help you decide whether this VPN ticks the right boxes for you.

Analysis of Advantages and Disadvantages

Encrypt.me has a set of strengths that could make it appealing to certain users. It’s easy to use, supports a broad range of platforms, and offers a unique pricing model that could be beneficial to families or teams. The VPN also has a strict no-logging policy, providing users with a decent level of privacy.

However, several flaws are hard to ignore. The speed and performance of the service can be inconsistent, and the lack of advanced features may deter seasoned VPN users. Furthermore, their lack of a clear stance on torrenting might be a concern for some.

Here’s a more detailed look at Encrypt.me’s pros and cons:


  • Easy to Use: Its user-friendly interface makes it a suitable choice for VPN beginners.
  • Wide Compatibility: Encrypt.me supports a range of platforms, including Windows, Mac, iOS, Android, and Amazon FireOS.
  • Family and Team Plans: Offers a unique pricing model that allows multiple users, making it a cost-effective solution for families or small teams.
  • Strict No-Logging Policy: Encrypt.me doesn’t log any personal data or browsing activity, ensuring a decent level of privacy.


  • Inconsistent Speeds: Depending on the server location, speeds can vary significantly.
  • Limited Advanced Features: The lack of advanced settings might not appeal to more tech-savvy users.
  • Unclear Stance on Torrenting: Although they technically allow P2P sharing, they state that they will comply with DMCA notices.
  • Lackluster Customer Support: The absence of live chat or phone support can make resolving issues more time-consuming.

Summary in Bullet Point in Table Format

Easy-to-use interfaceInconsistent speeds
Broad platform compatibilityLimited advanced features
Unique pricing model (Family and Team plans)Unclear stance on torrenting
Strict no-logging policyLackluster customer support

Alternatives: The Competitors’ Field

In the crowded VPN market, it’s always wise to compare your options. With this in mind, let’s see how Encrypt.me holds up against some of the industry’s big players: NordVPN, Surfshark VPN, PureVPN, and ExpressVPN.

Encrypt.me vs NordVPN

NordVPN stands out as one of the top-rated VPNs in the industry. It offers robust security, a no-logs policy, and impressive global server coverage. Unlike Encrypt.me, NordVPN provides reliable torrenting support and can bypass stringent geo-blocks, including Netflix’s.

While Encrypt.me’s user interface is simple and suitable for beginners, NordVPN also offers a straightforward user experience but with additional features and customization options that power users will appreciate. Moreover, NordVPN supports up to six simultaneous connections, significantly more than Encrypt.me’s single connection on its monthly plans.

On the pricing front, NordVPN’s long-term plans come out cheaper than Encrypt.me’s, and they also provide a 30-day money-back guarantee. NordVPN also shines in the customer service department with its 24/7 live chat support.

Encrypt.me vs Surfshark VPN

Surfshark VPN is another worthy competitor that offers numerous advantages over Encrypt.me. Notably, Surfshark VPN allows unlimited simultaneous connections, making it a superb choice for large families or businesses.

Like NordVPN, Surfshark excels in unblocking geo-restricted content, including several Netflix libraries, and fully supports torrenting. Surfshark also provides a host of advanced features, including MultiHop (double VPN), CleanWeb (ad, tracker, and malware blocker), and Whitelister (split tunneling), which Encrypt.me lacks.

In terms of pricing, Surfshark’s long-term plans are more affordable than Encrypt.me’s and they offer a 30-day money-back guarantee. Their customer support includes a helpful 24/7 live chat option.

Encrypt.me vs PureVPN

When comparing Encrypt.me with PureVPN, the latter comes out on top in several areas. PureVPN offers a broader range of servers worldwide, and its speeds are more consistent. It’s also more friendly to torrenting and does a better job at unblocking streaming services.

PureVPN supports ten simultaneous connections and provides apps for a broader range of platforms, including Linux and smart TVs, an area where Encrypt.me falls short. PureVPN also offers more advanced settings and configurations, and its customer service includes live chat support.

On the pricing front, PureVPN’s long-term plans offer much better value than Encrypt.me, and they offer a 31-day money-back guarantee.

Encrypt.me vs ExpressVPN

ExpressVPN is widely regarded as the industry standard for VPNs, and for good reason. It outperforms Encrypt.me in almost every aspect. With a large network of servers worldwide, ExpressVPN offers consistent speeds and robust security features.

ExpressVPN’s policy towards torrenting is also more favorable, and its ability to bypass geo-restrictions is superior. It also offers apps for a wide range of devices, including routers and Linux systems.

ExpressVPN’s user interface strikes a balance between simplicity and advanced features. The service also offers 24/7 live chat support, and its pricing, while on the high side, is comparable to Encrypt.me’s with the added bonus of a 30-day money-back guarantee.

In conclusion, while Encrypt.me has its merits, it struggles to keep pace with the broader feature set, superior performance, and better value for money offered by its competitors.


Encrypt.me finds its niche as a simple, no-fuss VPN solution with a unique pricing model, but it falls short in key areas like speed, advanced features, torrenting support, and customer service when compared to industry leaders.

For small families, teams, or VPN novices seeking a straightforward solution, Encrypt.me might be a suitable choice. However, if you’re after a VPN with robust performance, a host of features, extensive global server coverage, and top-tier customer support, you might find better value elsewhere.

As always, we recommend leveraging free trials or money-back guarantees to test out a few different VPNs before settling on the one that suits your needs best. In the realm of online security and privacy, there’s no one-size-fits-all solution. The quest for the perfect VPN continues!


How secure is Encrypt.me?

Encrypt.me offers a decent level of security through its use of strong encryption protocols, including OpenVPN and IPsec/IKEv2. In addition, it employs a no-logs policy, ensuring your personal data and browsing activity aren’t tracked or stored. However, it’s worth noting that Encrypt.me is based in the US, a member of the Five Eyes intelligence-sharing agreement, which could be a concern for those seeking high levels of privacy.

How do I use Encrypt.me?

Using Encrypt.me is straightforward. After purchasing a subscription plan, you’ll need to download the appropriate app for your device. Once installed, open the app, and sign in with your account details. You can then select a server location from the list and click the ‘Connect’ button to establish a secure connection. Your internet traffic will now be encrypted and routed through the server location you’ve chosen.

Does Encrypt.me work with Netflix?

The ability of Encrypt.me to unblock Netflix can be hit or miss. During testing, we found that some server locations could access Netflix libraries, but many could not. If unblocking Netflix or other streaming services is a priority for you, there are more reliable options in the market, such as NordVPN or ExpressVPN.

Does Encrypt.me support torrenting?

Encrypt.me technically allows P2P sharing and torrenting on its servers. However, they have a vague stance on this, stating they will comply with DMCA notices. If torrenting is essential to you, it would be best to opt for a VPN with a more transparent and supportive policy towards P2P sharing.

How many devices can I connect with Encrypt.me?

Encrypt.me’s Individual and Family plans support unlimited devices, but only one device can be active at a time on the Individual plan. The Family plan allows up to five active devices simultaneously. For Teams, each team member can have unlimited devices but only one active device at a time.

About the author

Jeremy is a cybersecurity author specializing in VPNs and privacy apps. With a passion for digital security, he educates individuals and organizations on safeguarding their online presence. Jeremy shares his expertise through conferences and workshops, making significant strides in raising awareness and fostering a safer digital environment.