Hide All IP VPN Review: Is it safe to use?

Published

author: Jeremy Roderick

Fact-checked by Ruben Olav

UPDATED: July 29, 2023

Hide All IP claims to offer a robust solution that lets you surf the internet anonymously, protecting your online identity. But how effective is it, really? Is it secure enough? What about its encryption? Can it outperform its competition in the VPN market? In this review, we will critically assess Hide All IP’s various features, and compare it against other key players in the industry, to provide a comprehensive overview of its capabilities.

Summary of Key Features

๐Ÿ’ธ Price2.95 USD/month
๐Ÿ“† Money-back guarantee30 days
๐Ÿ“ Does the VPN keep logs?Unclear
๐Ÿ–ฅ Number of servers150+
๐Ÿ›ก Kill switchNo
๐Ÿ—บ HeadquartersHong Kong
๐Ÿ›  SupportEmail support
๐Ÿ“ฅ Torrent supportYes
๐ŸŽฅ Streaming service supportInconsistent

Security and Encryption

Used Security Technologies

Security is the backbone of any VPN service. After all, what good is a VPN if it cannot safeguard your online activities? Unfortunately, Hide All IP’s security features seem to be somewhat ambiguous.

In terms of security technologies, Hide All IP uses the standard 256-bit AES encryption, which, to its credit, is the industry standard. This is the same level of encryption used by top-tier VPN providers and is deemed virtually unbreakable. But there’s more to VPN security than just encryption, and this is where Hide All IP seems to falter.

Hide All IP does not explicitly mention the use of secure VPN protocols, a fundamental aspect of VPN security, on their website. This lack of transparency raises eyebrows. The most secure VPNs typically use OpenVPN or IKEv2 protocols, sometimes alongside WireGuard, a newer but increasingly popular option. If a VPN is not transparent about its security protocols, it’s hard to trust its security claims.

Used Encryption Technologies

Hide All IP uses the aforementioned 256-bit AES encryption technology. While this is a solid encryption standard, providing robust security, it’s only a part of a larger security picture. Encryption is what scrambles your data, making it unreadable to anyone who might intercept it. But the VPN’s protocol is what carries that data from your device to the VPN server and back again.

If the protocol is weak, it’s like having a solid gold door on a straw hut; the door may be unbreakable, but the rest of the structure is easily compromised. Given the absence of explicit information on Hide All IP’s protocols, it’s impossible to state categorically that their encryption is 100% secure.

In conclusion, while Hide All IP seems to use top-grade encryption, the lack of transparency regarding their security protocols leaves a lot to be desired. As potential users, we must ask ourselves if we’re okay with such ambiguity. Is it acceptable for a VPN provider, whose main function is to secure our online activities, to leave us guessing about its security methodologies?

Principles of Personal Data Protection and Jurisdiction

Analysis of Personal Data Protection Principles

User privacy should be at the core of any VPN service. However, with Hide All IP, the commitment to privacy protection appears less than rock solid.

While Hide All IP’s privacy policy states that it does not log or track users’ activities, there’s a loophole. The company mentions that it may record user data in certain “special circumstances,” without explicitly defining what these circumstances might be. This vague language raises concerns about the potential for data misuse or sharing with third parties. A truly secure VPN should stand firm with a no-logs policy, without any ifs or buts.

This brings us to the question, what is the real price of using a ‘free’ or ‘low-cost’ VPN like Hide All IP? Are we, unknowingly, paying with our personal data? With such loopholes in their privacy policy, the answer seems to be in the affirmative.

Another worrying aspect is the service’s attitude toward cookies. The companyโ€™s policy explicitly mentions that it uses cookies to ‘enhance the user experience,’ but how it uses these cookies is not clear. Cookies are small pieces of data stored on your device that track your online behavior. In a scenario where user privacy should be paramount, the use of cookies is a red flag.

Company Jurisdiction

Hide All IP operates out of Hong Kong, which is generally seen as a safe jurisdiction for VPN services. Hong Kong is not a member of any international surveillance alliances like the ’14 Eyes,’ and it also has no mandatory data retention laws. This theoretically means Hide All IP isn’t obliged to share your data with governmental agencies.

However, the recent political turbulence in Hong Kong and increasing control by mainland China raises concerns about future data protection. Although Hide All IP claims it won’t share your data, can it withstand pressure from a government with different views on data privacy? It’s a question worth pondering.

Server Network

Overview of the Server Network

Hide All IP boasts a network of servers spread worldwide. While the company doesn’t share the exact number of servers it owns, it claims to provide services in over 100 cities across 30+ countries. This includes servers in countries such as the USA, UK, Canada, Germany, Singapore, and Australia.

This widespread network should, theoretically, allow users to bypass geoblocks and access region-locked content from various parts of the world. However, the experience of using Hide All IP seems to be hit or miss. Users often report inconsistent performance, with some servers delivering solid speeds, while others lag significantly.

Global Coverage and Availability

As mentioned earlier, Hide All IP claims to have servers in more than 30 countries worldwide. This includes a good mix of servers in both the East and the West, making Hide All IP a theoretically sound choice for bypassing geo-restrictions and accessing content from different regions.

However, the key issue here is the lack of server count transparency. Without knowledge of how many servers Hide All IP operates, it’s challenging to gauge whether the servers are overcrowded, leading to performance dips, or if they can handle a substantial user base.

Number of Servers

In terms of server count, Hide All IP is surprisingly coy. Unlike most VPN providers that proudly boast about their extensive server networks, Hide All IP provides no specific number. This makes it hard to compare it against other VPN providers and leaves potential users in the dark about whether the server network can adequately handle their needs.

Can Hide All IP provide a reliable, high-speed connection even during peak usage times? Without concrete information on server numbers, it’s impossible to say.

Server Speed

In terms of server speed, user reviews suggest that Hide All IP delivers inconsistent performance. Some servers, particularly those in the US and UK, provide decent speeds suitable for streaming in high definition. However, other servers, particularly those farther afield, have been reported to lag considerably, disrupting browsing and streaming experiences.

In the end, while Hide All IP seems to offer a broad server network, its lack of transparency and inconsistent performance make it a questionable choice for those seeking a reliable and efficient VPN solution.

Streaming and Torrenting

Streaming

One of the primary reasons people turn to VPN services is to access geo-restricted content from streaming services like Netflix, Hulu, BBC iPlayer, among others. If a VPN cannot unblock these platforms consistently, its utility is certainly questionable.

Hide All IP claims to offer streaming support, but the reality is a bit of a mixed bag. Some users report that the VPN can unblock popular streaming platforms like Netflix and Amazon Prime Video, but others mention frequent instances where the service fails to bypass geo-restrictions. The inconsistency points to a potential inability to keep up with the increasingly sophisticated VPN detection systems deployed by these platforms.

Supported Services

To its credit, Hide All IP does manage to unblock some of the major streaming services, at least some of the time. These include:

  • Netflix (US)
  • Amazon Prime Video
  • Hulu
  • BBC iPlayer

However, the inconsistency in accessing these platforms is a major concern. For streaming enthusiasts who primarily use a VPN to watch their favorite shows and movies, this inconsistency could be a significant setback.

Supported Services Table

Streaming ServiceSupport
Netflix (US)Inconsistent
Amazon Prime VideoInconsistent
HuluInconsistent
BBC iPlayerInconsistent

Torrenting

The ability to safely download torrents is another critical factor for many VPN users. A good VPN should not only allow P2P sharing but also provide a secure and anonymous environment to do so.

Hide All IP does allow torrenting on its servers, but the performance, yet again, is inconsistent. Some users have reported decent download speeds, while others experience slow, almost unbearable, torrenting speeds. Given the inconsistency in performance, it’s hard to recommend Hide All IP as a reliable option for torrenting.

Supported Clients

Hide All IP supports all major torrenting clients, including:

  • BitTorrent
  • uTorrent
  • Vuze

However, considering the inconsistency in download speeds, users might find their torrenting experience less than ideal.

Supported Clients Table

Torrenting ClientSupport
BitTorrentInconsistent
uTorrentInconsistent
VuzeInconsistent

In conclusion, while Hide All IP theoretically supports both streaming and torrenting, its inconsistent performance in these areas is a significant drawback. Users seeking reliable, high-speed access to streaming services, or those who frequently engage in P2P sharing, may want to consider other options.

Compatibility and User-Friendliness

Compatibility with Different Platforms

Compatibility is a vital aspect to consider when choosing a VPN. A top-tier VPN should offer apps for a wide range of devices, so users can protect all their online activities, irrespective of the platform they are using.

Hide All IP offers applications for Windows and Android, but there’s a glaring omission in its compatibility list: iOS. In today’s world, where Apple devices are ubiquitous, not providing an app for iOS is a significant disadvantage. Additionally, there are no dedicated apps for MacOS, Linux, or routers either.

Although manual configuration is possible for these platforms, it requires technical knowledge and can be a complex process for beginners.

User-friendliness Rating

On the surface, Hide All IP seems user-friendly. Its interface is clean and straightforward, allowing users to connect to a server with a single click. However, the lack of advanced settings or customization options might disappoint more experienced users.

Furthermore, while the Windows and Android applications are easy to navigate, the absence of native apps for other platforms can be a significant hurdle for those not versed in manual VPN setup.

The user-friendliness of Hide All IP can thus be considered average at best. It caters to basic needs but doesn’t offer much beyond that. Itโ€™s a simple, no-frills VPN service that lacks the sophistication and advanced features of top-tier competitors.

Pricing and Packages

Overview of Prices and Packages

In terms of pricing, Hide All IP keeps it relatively simple with a few straightforward options. However, itโ€™s worth considering whether the pricing truly reflects the value offered by the service. Let’s dive in.

Hide All IP provides three main payment options:

  • Monthly: This plan is priced at $8.95 per month, which isn’t exactly cheap when you consider the service’s limitations and inconsistencies.
  • Annually: This is a better deal, priced at $58.80 for a year ($4.90 per month). But again, the question arises, is it worth investing in a year-long subscription given the service’s drawbacks?
  • Three Months: This plan costs $21.70, breaking down to approximately $7.23 per month.

It’s important to note that none of these packages include a dedicated IP, which is available for an additional cost.

Trial Version

Hide All IP offers a three-day trial version, which is a plus. This free trial allows you to test out the service before making a financial commitment. However, the trial period could be considered quite short compared to other VPN services that offer up to 30-day trials.

Money-back Guarantee

Hide All IP provides a 30-day money-back guarantee, which is in line with industry standards. If you’re unsatisfied with the service, you can ask for a refund within 30 days of purchase.

Customer Support

Customer support can often be the deciding factor when choosing a VPN service. Reliable, prompt, and effective customer support can significantly improve the user experience.

Unfortunately, Hide All IP’s customer support seems to fall short of expectations. The primary mode of contact is via email, and there is no live chat option. This can lead to delays in receiving assistance, which could be frustrating if you’re dealing with urgent issues.

Furthermore, the company’s website features a FAQ section, but it’s somewhat limited and lacks detailed responses to complex issues. This lack of comprehensive customer support raises questions about the overall commitment of Hide All IP to its user base.

Table of Support Contact Options

Customer SupportAvailability
EmailYes
Live ChatNo
Telephone SupportNo
FAQsLimited

In summary, while Hide All IP does provide various pricing options and a decent refund policy, the value it offers for its price, especially considering the inconsistencies and limitations, is questionable. The lackluster customer support further undermines the overall appeal of the service.

Pros and Cons

A critical evaluation of any VPN service would be incomplete without examining its advantages and disadvantages. This analysis offers a comprehensive understanding of what the service does well and where it falls short. Let’s dive into the pros and cons of Hide All IP.

Analysis of Advantages and Disadvantages

Advantages

  • Global Server Network: Hide All IP offers a decent network of servers spread across the globe. This allows users to bypass geo-restrictions and access content from various regions.
  • Trial Version and Money-back Guarantee: The three-day trial and 30-day money-back guarantee provide some assurance to users. You have the option to try the service before committing to a subscription.
  • Supports Torrenting: The service supports P2P file sharing, making it an option for users interested in torrenting.

Disadvantages

  • Inconsistent Performance: Users often report inconsistent speeds and performance, particularly concerning streaming and torrenting.
  • Lack of Transparency: Hide All IP does not disclose the number of servers it operates. This lack of transparency can leave potential users uncertain about the network’s capacity.
  • Weak Privacy Policy: The vague privacy policy, especially the mention of tracking user data under “special circumstances,” is concerning. A reliable VPN should offer a robust, no-logs policy.
  • Poor Customer Support: The absence of live chat or phone support and a lackluster FAQ section suggest weak customer support.
  • Limited Compatibility: Hide All IP offers dedicated applications only for Windows and Android. The lack of native apps for other platforms, such as iOS and MacOS, limits its usability.

Description of Pros and Cons for Users

From a user perspective, Hide All IP might seem appealing due to its global server network and torrenting support. The trial version and money-back guarantee also provide some risk-free opportunities to test the service.

However, the cons significantly outweigh the pros. The inconsistent performance can lead to a frustrating user experience, especially for those keen on streaming and torrenting. Privacy-conscious users may find the service’s privacy policy concerning, while the limited customer support can be problematic during troubleshooting. The lack of native apps for platforms other than Windows and Android further restricts the user base.

Summary in Bullet Point in Table Format

ProsCons
Global server networkInconsistent performance
Trial version and money-back guaranteeLack of transparency
Supports torrentingWeak privacy policy
Poor customer support
Limited compatibility

Alternatives

Hide All IP certainly has its place in the VPN landscape, but it’s not without stiff competition. Let’s consider how it stands against some of the more well-known alternatives.

Hide All IP vs NordVPN

NordVPN is one of the leading VPN services in the market, offering robust security features and consistent performance. Unlike Hide All IP, NordVPN has a strict no-logs policy and offers a broader range of server locations. NordVPN also supports streaming and torrenting with higher consistency, and it provides dedicated apps for all major platforms.

Hide All IP vs Surfshark VPN

Surfshark VPN is another popular choice known for its high-speed servers and strong commitment to user privacy. Unlike Hide All IP, Surfshark provides 24/7 live chat support and unlimited simultaneous connections. Also, Surfshark’s CleanWeb feature, which blocks ads, trackers, and malware, is something that Hide All IP lacks.

Hide All IP vs PureVPN

PureVPN offers a larger network of servers than Hide All IP and has a transparent no-logs policy. It also offers dedicated apps for all major platforms, including smart TVs and gaming consoles. PureVPN’s split tunneling feature, which allows you to choose which traffic goes through the VPN, is another advantage over Hide All IP.

Hide All IP vs ExpressVPN

ExpressVPN is renowned for its high-speed servers and robust security features. Unlike Hide All IP, ExpressVPN consistently unblocks major streaming services like Netflix, Hulu, and BBC iPlayer. Also, it provides a wider range of security protocols and 24/7 live chat support.

Each of these alternatives offers robust features that could make them more appealing choices than Hide All IP. In the final section of this review, we’ll consolidate our analysis and provide a definitive conclusion on the worthiness of Hide All IP as a VPN choice. Stay tuned for our final verdict.

Conclusion

After evaluating the various aspects of Hide All IP, it’s clear that while it may serve the basic needs of some users, it struggles to compete with its more feature-rich and reliable competitors. The VPN’s inconsistent performance, limited compatibility, vague privacy policy, and weak customer support significantly detract from its overall appeal.

While the global server network and the support for P2P file sharing do earn Hide All IP some points, the service’s drawbacks raise doubts about its overall reliability. When it comes to streaming, the VPN’s inconsistent ability to unblock major platforms might deter users who mainly want a VPN for that purpose. The service’s compatibility is also limited, with applications available only for Windows and Android.

Moreover, Hide All IP’s commitment to user privacy is concerning. The service’s privacy policy is quite vague, suggesting that user data could be tracked and shared under “special circumstances.” In a time where digital privacy is paramount, this lack of transparency is a serious disadvantage.

The poor customer support further exacerbates the service’s issues. With only email support and a limited FAQ section, users may find it challenging to get prompt help when needed. When it comes to pricing, Hide All IP’s packages might seem reasonable at first glance, but given the service’s limitations, the value for money is questionable.

In comparison to the alternatives, Hide All IP falls short on several fronts. Services like NordVPN, Surfshark VPN, PureVPN, and ExpressVPN offer more reliable performance, robust privacy policies, superior customer support, and wider compatibility, making them more comprehensive VPN solutions.

Therefore, despite some of its positive features, it’s challenging to recommend Hide All IP as a top-tier VPN service. Users looking for a reliable, high-performing VPN with robust privacy features would be better served considering other options in the market.

FAQ

Does Hide All IP support streaming and torrenting?

While Hide All IP claims to support both streaming and torrenting, the service’s performance is inconsistent in these areas. Users report varying levels of success in unblocking streaming platforms and differing torrenting speeds.

What platforms are compatible with Hide All IP?

Hide All IP offers dedicated applications for Windows and Android. For other platforms like iOS, MacOS, and Linux, users will need to manually configure the VPN, which can be technically complex for beginners.

How is Hide All IP’s customer support?

Hide All IP’s customer support is relatively weak. The primary mode of contact is via email, with no live chat or phone support options. The FAQ section on the company’s website is limited and lacks detailed responses to complex issues.

Is Hide All IP a good value for money?

Considering the service’s inconsistencies, limitations, and vague privacy policy, the value for money offered by Hide All IP is questionable. While it offers various pricing options and a money-back guarantee, users might find better value in other VPN services that provide more consistent performance and robust features.

How does Hide All IP compare to other VPN services like NordVPN, Surfshark VPN, PureVPN, and ExpressVPN?

When compared to these alternatives, Hide All IP falls short on several fronts. These competitors provide more reliable performance, stronger privacy policies, better customer support, and wider compatibility, making them more appealing choices for a VPN service.

About the author

Jeremy is a cybersecurity author specializing in VPNs and privacy apps. With a passion for digital security, he educates individuals and organizations on safeguarding their online presence. Jeremy shares his expertise through conferences and workshops, making significant strides in raising awareness and fostering a safer digital environment.