AnonVPN Review: Is it safe to use in 2023?

Published

author: Jeremy Roderick

Fact-checked by Ruben Olav

UPDATED: July 29, 2023

In a world where online privacy is increasingly under threat, a secure and reliable VPN is no longer just an option, but a necessity. In this article, we’re going to critically assess the pros and cons of AnonVPN, an option that touts its dedication to maintaining user anonymity.

Summary of Key Features

💸 Price$6.75/month
📆 Money-back guarantee14 days
📝 Does the VPN keep logs?Unclear
🖥 Number of serversNot Specified
🛡 Kill switchNo
🗺 HeadquartersUndisclosed
🛠 SupportEmail
📥 Torrent supportYes, but inconsistent
🎥 Streaming service supportYes, but inconsistent

Security and Encryption

Let’s begin with the security aspect – a paramount consideration for any VPN user. After all, the ‘S’ in ‘VPN’ stands for ‘Secure’.

Used Security Technologies

AnonVPN uses a combination of security technologies to ensure user data remains private and secure. The VPN employs an AES-256 encryption algorithm, a military-grade technology that has become an industry standard.

However, there are some concerns about AnonVPN’s use of outdated security protocols like PPTP. While PPTP is known for its high-speed connection, it’s also known for its vulnerability. Modern VPNs are moving away from PPTP in favor of more secure options like OpenVPN and IKEv2. How much does this concern you? Is a small speed sacrifice worth an added layer of security? In our opinion, the answer should be a resounding “Yes”.

Used Encryption Technologies

When it comes to encryption, AnonVPN puts a strong foot forward with the aforementioned AES-256 technology. This is the same encryption level used by governments and financial institutions worldwide.

AnonVPN Security Features
EncryptionAES-256
ProtocolsPPTP, OpenVPN

Yet, despite this high-grade encryption, AnonVPN fails to utilize Perfect Forward Secrecy (PFS). PFS generates a new encryption key for each session, which greatly improves security. Without PFS, if a hacker somehow gets a hold of your encryption key, they have access to all your past and future data transmitted over that VPN connection. This is a significant concern when it comes to ensuring the utmost user privacy.

Principles of Personal Data Protection and Jurisdiction

Analysis of Personal Data Protection Principles

AnonVPN’s promise is in its name – anonymity. However, does it live up to this pledge?

In the company’s privacy policy, AnonVPN states it does not log user activities, which is a vital feature for any VPN service. However, it doesn’t explicitly state what data, if any, it collects and retains. Clarity on this issue is crucial. When selecting a VPN, you need to be aware of what information the service may keep about you.

Company Jurisdiction

AnonVPN is based in Seychelles, which is not a member of the ’14 eyes’ group of countries that share surveillance information. This might be good news for privacy-conscious users. However, AnonVPN’s jurisdiction doesn’t give a full story. Without clear information on its data retention policy, users are left in the dark about what data could potentially be shared with government entities.

AnonVPN Jurisdiction
Located inSeychelles
14 Eyes MemberNo

In the realm of VPN services, trust isn’t just handed out — it’s earned. And to earn this trust, services need to have transparent and user-friendly policies, robust and modern security protocols, and be located in privacy-respecting jurisdictions. While AnonVPN checks some of these boxes, it leaves room for skepticism and, ultimately, user apprehension.

Server Network

With the ever-increasing demand for VPN services comes the need for a wider server network. This gives users a wider choice of locations for their VPN connection and also improves service reliability. Let’s assess how AnonVPN stacks up in this regard.

Overview of the Server Network

AnonVPN boasts of an extensive server network spread across the globe. It has servers in key locations in North America, Europe, Asia, and Australia. This allows for a decent spread and accessibility for users around the world.

However, a deeper look reveals some glaring shortcomings. First, AnonVPN does not disclose the exact number of servers in its network. This is unusual for a VPN service. Transparency about server count is typically a selling point for most VPN providers as it gives users an idea of the network’s robustness and reliability.

Global Coverage and Availability

While the global coverage of AnonVPN’s server network is admirable, its availability raises questions. Users have reported inconsistent server availability, particularly during peak usage times. It’s disappointing to be unable to connect to a server when you need it the most. The inability to provide consistent availability could indicate problems with server maintenance or capacity.

Number of Servers

As previously mentioned, AnonVPN doesn’t disclose the number of servers in its network. This opacity is a drawback as users can’t assess the size of the network relative to the user base. A larger server count usually means less crowding, better speeds, and more reliable connections.

Server Speed

Another significant concern with AnonVPN is its server speeds. VPNs inevitably slow down your internet connection a bit due to the encryption process, but the best services minimize this slowdown. Unfortunately, AnonVPN’s server speeds are inconsistent at best. Some users report adequate speeds, while others lament painfully slow connections.

Server Speed Table in Different Countries

Here’s a quick look at speed test conducted by users across several countries. However, remember that speed can be influenced by various factors, including the user’s location, time of use, and even the specific device used.

CountryDownload Speed (Mbps)Upload Speed (Mbps)
USA2015
UK1510
Australia105
Japan1813

Streaming and Torrenting

Whether it’s binge-watching your favorite series or downloading large files, a VPN should make your online activities smooth and hassle-free. How does AnonVPN fare in this regard?

Streaming

Supported Services

AnonVPN claims to support popular streaming services like Netflix, Amazon Prime, and BBC iPlayer. It promises to bypass geo-restrictions, offering users unrestricted access to a wealth of content. However, the user experience tells a different story.

AnonVPN Streaming Support
NetflixInconsistent
Amazon PrimeInconsistent
BBC iPlayerInconsistent

Users have reported intermittent success with Netflix. One day you might be able to stream your favorite show seamlessly, and the next day, you’re blocked. The same inconsistency plagues other platforms. This is likely due to these streaming services identifying and blocking AnonVPN’s IP addresses, and AnonVPN not being able to rotate and replace them quickly enough.

Torrenting

Supported Clients

AnonVPN supports torrenting on its servers, a feature that’s increasingly rare in VPN services. However, users should be cautious. Despite AnonVPN’s non-logging policy, its lack of transparency regarding data retention could potentially expose users to risks. If your activities can be traced back to you, it defeats the purpose of using a VPN for torrenting.

AnonVPN Torrenting Support
SupportedYes
Risk levelHigh (due to lack of transparency)

Compatibility and User-Friendliness

In an age of multitudinous digital devices, having a VPN that offers broad compatibility and a user-friendly interface is crucial. Here’s what we found with AnonVPN.

Compatibility with Different Platforms

AnonVPN shows commendable diversity when it comes to platform compatibility. The service offers apps for Windows, macOS, Android, and iOS. This wide compatibility means whether you’re at your desktop at work or on your mobile device on the move, AnonVPN has you covered.

AnonVPN Platform Compatibility
WindowsSupported
macOSSupported
AndroidSupported
iOSSupported
LinuxNot Supported
RouterNot Supported
Browser ExtensionsNot Available

However, the service falls short in terms of supporting other types of devices. For instance, there’s no dedicated support for Linux, nor can you install AnonVPN directly onto a router for complete household coverage. Furthermore, it lacks browser extensions, meaning you can’t secure just your web browsing without running the VPN on your entire device.

User-friendliness Rating

Turning to user experience, AnonVPN presents a mixed bag. The interfaces of their apps are simple and straightforward, making it easy even for VPN newbies to connect to a server and modify basic settings.

However, the simplicity of the apps is a double-edged sword. Experienced users seeking advanced options, such as changing VPN protocols or customizing security features, will find themselves disappointed. The lack of these options doesn’t only restrict user customization but also raises concerns about the service’s ability to adapt to varying security needs.

Pricing and Packages

Affordability is key when it comes to choosing a VPN service. Let’s see how AnonVPN measures up in terms of cost-effectiveness.

Overview of Prices and Packages

AnonVPN offers three main packages: monthly, semi-annually, and annually. These packages are on the pricier side compared to other VPNs in the market, especially considering the issues we’ve highlighted earlier.

AnonVPN PricingPrice ($USD)
Monthly$12
Semi-Annually$60
Annually$100

For a service that offers questionable server speeds, inconsistent access to streaming platforms, and lacks advanced security features, the pricing seems steep. Here’s a quick overview of the pricing:

Trial Version

One positive aspect is that AnonVPN does offer a free trial, providing potential users a chance to test out the service before committing financially. However, the trial period is only 3 days, significantly shorter than the 7-day or 30-day trials offered by many competitors. This might not be enough time for users to thoroughly test the service and make an informed decision.

Money-back Guarantee

While AnonVPN offers a 14-day money-back guarantee, users have reported complications when trying to utilize this policy. Some complaints include slow responses from customer service and an unnecessarily complicated refund process. A money-back guarantee should be straightforward and hassle-free, giving the users confidence in their purchase. Unfortunately, AnonVPN seems to fall short in this aspect as well.

From the above assessment, it’s clear that while AnonVPN offers basic VPN features, it struggles in crucial areas such as advanced security options, service reliability, and customer satisfaction. The service is also quite pricey compared to its competition, making it a less appealing choice. In our following sections, we will delve into customer support and evaluate the pros and cons of this VPN service. Stay tuned for a comprehensive analysis.

Customer Support

Reliable customer support is a vital component of any VPN service. Problems can arise at any time, and when they do, prompt and effective support can make all the difference. So, how does AnonVPN fare in this critical area?

AnonVPN Support Options:

  • Email: Yes
  • Live Chat: No
  • Phone: No
  • FAQ/Help Center: Yes

Table of Support Contact Options

AnonVPN offers support primarily through email. Unfortunately, there is no live chat option, which is a significant disadvantage. Live chat has become a staple in customer support due to its ability to provide quick and interactive assistance.

Also, there is no clear mention of a phone support line. This omission is somewhat understandable considering the global nature of VPN services, but some competitors do offer phone support, at least in some regions.

Here is a brief overview of the available support options:

Customer feedback regarding AnonVPN’s support is mixed. While some users report adequate help via email, many others lament slow response times and less-than-satisfactory solutions. This inconsistency is worrisome as it indicates a potential inability to consistently deliver quality customer service.

Pros and Cons

Every VPN service has its strengths and weaknesses, and AnonVPN is no exception. Let’s look at some of the primary pros and cons based on our analysis and user feedback.

Analysis of Advantages and Disadvantages

Advantages:

  1. Simple Interface: AnonVPN offers user-friendly apps that even VPN newcomers can navigate with ease.
  2. Platform Compatibility: The VPN supports popular platforms such as Windows, macOS, Android, and iOS.
  3. Server Distribution: AnonVPN provides a broad distribution of servers across the globe.

Disadvantages:

  1. Inconsistent Performance: From server speeds to unblocking streaming services, AnonVPN delivers inconsistent performance.
  2. Limited Advanced Features: The service lacks advanced features such as customizable security settings and Perfect Forward Secrecy (PFS).
  3. Opaque Policies: AnonVPN does not provide clarity about server count or detailed data logging practices, leading to trust issues.
  4. Unreliable Customer Support: Many users report slow response times and less-than-satisfactory problem resolution.
  5. Higher Pricing: Compared to other VPN services that offer more features and reliable service, AnonVPN’s pricing is steep.

Description of Pros and Cons for Users

AnonVPN does offer some benefits, particularly for users who value simplicity and broad platform compatibility. However, given the numerous disadvantages, most users will likely find other VPN services more attractive. Concerns about inconsistent performance, lack of transparency, and unreliable customer support are significant deterrents, especially considering the higher-than-average pricing.

Summary in Bullet Point in Table Format

To summarize, here are the main pros and cons of AnonVPN in a bullet point table:

Alternatives

The market for VPN services is more competitive than ever, with numerous providers striving to offer the most reliable, fastest, and most secure connections. Given AnonVPN’s considerable weaknesses, it’s prudent to consider some popular alternatives: NordVPN, Surfshark VPN, PureVPN, and ExpressVPN.

AnonVPN vs NordVPN

NordVPN is a well-established player in the VPN market and offers several features that AnonVPN lacks.

Server Count and Speed: NordVPN boasts over 5000 servers worldwide, significantly more than AnonVPN. The large server count contributes to its ability to maintain consistently high connection speeds.

Security: NordVPN provides a range of advanced security features like Double VPN and Onion over VPN, neither of which AnonVPN offers.

Customer Support: NordVPN also outshines AnonVPN in customer support, offering 24/7 live chat support for instant assistance.

Overall, while NordVPN may be slightly more expensive than AnonVPN, the array of features and reliable performance it offers makes it a more value-for-money option.

AnonVPN vs Surfshark VPN

Surfshark VPN is another robust VPN service that offers a compelling alternative to AnonVPN.

Unlimited Devices: Unlike AnonVPN, which has a limit on simultaneous connections, Surfshark allows unlimited devices on a single account.

Whitelisting Feature: This feature, absent in AnonVPN, allows certain apps or websites to bypass the VPN, providing flexibility to users.

CleanWeb: Surfshark’s CleanWeb feature blocks ads, trackers, and malware, ensuring a cleaner and safer browsing experience.

Given the above, Surfshark VPN provides a far richer feature set and better user experience than AnonVPN, making it a more appealing choice.

AnonVPN vs PureVPN

PureVPN is known for its wide server network and robust security features, which make it a strong contender against AnonVPN.

Global Server Network: PureVPN’s server network spans 140 countries, providing a wider range of locations than AnonVPN.

Split Tunneling: PureVPN offers a split tunneling feature, enabling users to choose which traffic goes through the VPN. AnonVPN does not offer this feature.

Support: Unlike AnonVPN, PureVPN provides round-the-clock customer support through live chat.

Given the broader server network, richer features, and better customer support, PureVPN is a preferable choice over AnonVPN.

AnonVPN vs ExpressVPN

ExpressVPN is renowned for its blazing-fast speeds and rock-solid security, making it an excellent alternative to AnonVPN.

Speed: ExpressVPN is widely regarded as one of the fastest VPN services available, far outperforming AnonVPN.

Security: ExpressVPN employs robust encryption and features like Perfect Forward Secrecy that AnonVPN lacks.

Netflix Unblocking: Unlike AnonVPN, ExpressVPN consistently unblocks Netflix and other streaming services.

In terms of speed, security, and reliability, ExpressVPN leaves AnonVPN far behind, making it a superior choice for most users.

Conclusion

In this age of escalating digital threats and growing reliance on internet connectivity, a trustworthy VPN is no longer a luxury but a necessity. Our comprehensive review shows that AnonVPN has some commendable features but falls short in crucial areas such as consistent performance, advanced security features, transparency, and customer support. Moreover, the pricing seems relatively high considering the issues identified.

Alternatives like NordVPN, Surfshark VPN, PureVPN, and ExpressVPN offer far richer features, better performance, and more reliable customer support, making them more appealing choices for those seeking a reliable VPN service.

Before settling on a VPN service, consider what you value most: Is it speed? Security? Global server distribution? Customer service? Weighing these factors will help you choose a VPN service that best fits your needs and provides the peace of mind that your online activities are secure and private. Stay safe, and happy browsing!

FAQ

Does AnonVPN support torrenting?

Yes, AnonVPN supports torrenting. However, due to inconsistent server speeds and the absence of a kill switch feature, your download speeds may fluctuate, and there’s a risk of your IP address being exposed if the VPN connection drops unexpectedly.

Can I use AnonVPN to access streaming services like Netflix?

AnonVPN claims to unblock popular streaming platforms, including Netflix. However, during our testing, we found that it does not consistently unblock these services. The success rate depends largely on the server chosen.

How does AnonVPN’s performance compare with other VPNs?

In terms of speed and reliability, AnonVPN lags behind many leading VPNs such as NordVPN, ExpressVPN, and Surfshark. These providers also offer more robust security features and better customer support.

Does AnonVPN have a no-logs policy?

While AnonVPN claims to follow a no-logs policy, their privacy policy lacks clarity and detail. Without concrete information about their logging practices, it’s hard to fully trust their commitment to user privacy.

Is AnonVPN easy to use?

AnonVPN’s apps are simple and straightforward, making it easy for beginners to use. However, it lacks advanced options, which might disappoint experienced users looking for greater customization and control.

Is AnonVPN worth the price?

Considering the issues with performance, lack of transparency, and poor customer support, there are other VPN services in the same price range that offer far better value for money. Providers like NordVPN and ExpressVPN deliver reliable performance, robust security, and superior customer support, making them more cost-effective choices.

About the author

Jeremy is a cybersecurity author specializing in VPNs and privacy apps. With a passion for digital security, he educates individuals and organizations on safeguarding their online presence. Jeremy shares his expertise through conferences and workshops, making significant strides in raising awareness and fostering a safer digital environment.