Surfshark VPN vs. PureVPN: Is PureVPN better than Surfshark?

Published

author: Jeremy Roderick

Fact-checked by Ruben Olav

UPDATED: June 26, 2023

Virtual Private Networks (VPNs) have become an essential tool for safeguarding online privacy, maintaining digital freedom, and enhancing Internet experiences. Today, we’re going to dive deep into a comparison between two popular VPN services – Surfshark VPN and PureVPN.

Our comprehensive comparison will encompass various critical aspects, from security and encryption to pricing and customer support. So, whether you’re a business owner seeking enhanced security, a streamer wanting to unlock geo-restricted content, or a casual internet user wanting to secure your online activities, we’ve got you covered. Let’s get started!

Security and Encryption

When it comes to VPNs, security is paramount. It’s the digital armor that shields you from prying eyes, cyber threats, and potential data breaches. Encryption, a key component of this security, scrambles your data into an unreadable format to ensure it stays confidential and integral.

Surfshark VPN vs PureVPN: Security Features and Encryption Methods

Surfshark VPN uses AES-256-GCM encryption, a military-grade cipher that’s virtually unbreakable. With a private DNS on each server and the MultiHop (Double VPN) feature, Surfshark further solidifies its security.

On the other hand, PureVPN employs the same AES-256-bit encryption, ensuring top-notch data protection. It also offers a variety of security features, including an Internet Kill Switch, IP leak protection, and a Secure Wi-Fi feature.

SurfsharkPureVPN
EncryptionAES-256-GCMAES-256-CBC
VPN ProtocolsOpenVPN, IKEv2, WireGuardOpenVPN, IKEv2, SSTP, PPTP, L2TP
Special Security FeaturesMultiHop, CleanWeb (Ad blocker), Whitelister (Split tunneling)Internet Kill Switch, Secure Wi-Fi, IP leak protection

From this comparison, we see that both VPNs offer robust encryption and a plethora of features to secure your online activity. However, the choice depends on your individual needs and preferences.

Pros and Cons for each VPN in terms of Security and Encryption

Surfshark VPN:

  • Pros: MultiHop feature for enhanced anonymity, CleanWeb for ad and malware blocking.
  • Cons: Fewer VPN protocol options than PureVPN.

PureVPN:

  • Pros: A larger array of VPN protocols, Secure Wi-Fi feature for public networks.
  • Cons: Lacks some of Surfshark’s advanced features like MultiHop.

Security Verdict: Surfshark VPN vs PureVPN

Both Surfshark and PureVPN offer excellent security, but Surfshark VPN pulls slightly ahead with its innovative features like MultiHop and CleanWeb. Still, PureVPN is a strong contender, especially for users who want a wider choice of VPN protocols.

No-log Policy & Jurisdiction

A no-log (or zero-log) policy is vital for maintaining user privacy. It means the VPN provider doesn’t store any logs of your online activities. Jurisdiction, where the VPN provider is based, can affect privacy as some countries have mandatory data retention laws or are part of international surveillance alliances.

Surfshark VPN vs PureVPN: No-log Policies and Jurisdictions

Surfshark VPN operates under a strict no-log policy and is based in the British Virgin Islands, a jurisdiction that respects online privacy and isn’t part of any major surveillance alliances.

PureVPN, was headquartered in Hong Kong but moved its operations to British Virgin Islands. It also asserts a no-log policy.

SurfsharkPureVPN
JurisdictionBritish Virgin IslandsBritish Virgin Islands
No-log PolicyYesYes

Pros and Cons for each VPN based on their No-log Policy and Jurisdiction

Surfshark VPN:

  • Pros: Strict no-log policy, safe jurisdiction outside ’14 Eyes’ surveillance.
  • Cons: Relatively new player, hence less proven than some other VPNs.

PureVPN:

  • Pros: Strong commitment to a no-log policy.
  • Cons: Past incident about user logging

No-log Policy & Jurisdiction Verdict: Surfshark VPN vs PureVPN

Given jurisdiction in the British Virgin Islands and strict no-log policy, both Surfshark VPN and PureVPN are equal in this area.

Server Network

The size and distribution of a VPN’s server network can significantly influence your Internet experience. A vast, well-distributed server network allows for better speed, reduced latency, and more location options to bypass geolocation restrictions.

Surfshark VPN vs PureVPN: Server Networks

Surfshark VPN boasts a server network spanning over 65 countries with more than 3200 servers. This global coverage ensures a broad range of location options and improved connection speeds due to server proximity.

On the other hand, PureVPN has a massive server network of over 6500 servers spread across more than 140 countries. This gives users a wealth of choices and allows for stable connections due to the sheer size of the network.

SurfsharkPureVPN
Number of Servers3200+6500+
Number of Countries100+140+

From this comparison, it’s clear that PureVPN has a larger server network in terms of both server count and country coverage. However, the choice between the two should also factor in other aspects such as server performance and reliability.

Pros and Cons for each VPN based on Server Network

Surfshark VPN:

  • Pros: Broad global coverage with servers in over 65 countries, strong performance.
  • Cons: Fewer servers compared to PureVPN.

PureVPN:

  • Pros: Massive server network spread across more than 140 countries.
  • Cons: Some servers may deliver slower speeds due to high server loads.

Server Network Verdict: Surfshark VPN vs PureVPN

While PureVPN has the edge in terms of sheer server numbers and global coverage, it’s important to note that the quality of servers, not just quantity, matters. However, PureVPN is a strong choice for users seeking a broad array of geographic locations.

Streaming

With content geo-restrictions by streaming platforms like Netflix, Hulu, BBC iPlayer, and others, a VPN’s ability to bypass these barriers is crucial. Let’s see how Surfshark and PureVPN perform in this area.

Surfshark VPN vs PureVPN: Streaming Capabilities

Surfshark VPN excels at unblocking geo-restricted content, including Netflix libraries from various countries, BBC iPlayer, Hulu, and many more. It also provides unlimited device connections, making it perfect for streaming on any device at any time.

In contrast, PureVPN claims to unblock over seven Netflix regions, Amazon Prime, Hulu, BBC iPlayer, and several other streaming platforms. They also offer a dedicated IP option, which can be useful for consistent streaming access.

SurfsharkPureVPN
Netflix Libraries15+7+
Other Streaming ServicesHulu, BBC iPlayer, Amazon Prime, and moreHulu, BBC iPlayer, Amazon Prime, and more
Dedicated IPNoYes

Pros and Cons for each VPN in terms of Streaming Capabilities

Surfshark VPN:

  • Pros: Can unblock numerous Netflix libraries and other streaming platforms, unlimited device connections.
  • Cons: No dedicated IP option, which could provide more stable access to streaming sites.

PureVPN:

  • Pros: Unblocks numerous streaming platforms, offers dedicated IP option.
  • Cons: Supports fewer Netflix libraries compared to Surfshark.

Streaming Verdict: Surfshark VPN vs PureVPN

If Netflix is your primary streaming platform, Surfshark VPN‘s ability to unblock more Netflix libraries gives it an edge. The unlimited device connections are also a significant advantage for households with multiple streamers. However, PureVPN is still a strong contender, especially with its dedicated IP option which could offer more consistent streaming access.

Torrenting

Torrenting often brings up questions regarding legality and privacy. Using a VPN for torrenting can help maintain anonymity and protect your online activities from potential prying eyes. Let’s see how Surfshark and PureVPN handle torrenting.

Surfshark VPN vs PureVPN: Torrenting Capabilities

Surfshark VPN is considered a reliable VPN for torrenting. It supports P2P activities on all its servers and offers strong security measures, including a kill switch and MultiHop feature to ensure your torrenting activities remain private and secure.

On the flip side, PureVPN supports torrenting but restricts P2P activities to certain servers. They also provide a kill switch to protect your data if the VPN connection drops unexpectedly and offer port forwarding, a useful feature for achieving faster torrent download speeds.

SurfsharkPureVPN
P2P Support on All ServersYesNo, only on certain servers
Security FeaturesKill switch, MultiHop, CleanWeb (Ad and malware blocker)Kill switch, Secure Wi-Fi, IP leak protection
Port ForwardingNoYes

Pros and Cons for each VPN in terms of Torrenting Capabilities

Surfshark VPN:

  • Pros: Supports P2P on all servers, robust security features.
  • Cons: Lacks port forwarding which can improve download speeds.

PureVPN:

  • Pros: Offers port forwarding, strong security features.
  • Cons: Restricts P2P activities to certain servers.

Torrenting Verdict: Surfshark VPN vs PureVPN

While both VPNs support torrenting, Surfshark VPN offers a more torrent-friendly approach by allowing P2P on all its servers and implementing robust security features. However, if port forwarding and slightly faster download speeds are more important to you, PureVPN could be the right choice.

Compatibility and Ease of Use

When selecting a VPN, it’s essential to consider device compatibility and the user interface’s simplicity. A good VPN should support multiple platforms and be easy to navigate, even for beginners.

Surfshark VPN vs PureVPN: Compatibility and Ease of Use

Surfshark VPN offers dedicated apps for various platforms, including Windows, macOS, Android, iOS, Linux, and others. It also provides browser extensions for Chrome and Firefox. Its user interface is intuitive and easy to navigate, making it suitable even for VPN newcomers.

PureVPN, too, offers broad compatibility, with apps for Windows, Mac, Android, iOS, and Linux. Additionally, it provides extensions for Chrome and Firefox, and support for smart TVs, routers, gaming consoles, and more. Its user interface is user-friendly, with the features and settings easily accessible.

SurfsharkPureVPN
Platform CompatibilityWindows, macOS, Android, iOS, Linux, FireTV, Apple TV, other Smart TVs, Xbox, PlayStationWindows, Mac, Android, iOS, Linux, Smart TVs, Routers, Xbox, PlayStation, Amazon FireStick, Android TV, Apple TV
Browser ExtensionsChrome, FirefoxChrome, Firefox
User InterfaceEasy to navigate, suitable for beginnersUser-friendly, with easily accessible features

Pros and Cons for each VPN based on Compatibility and Ease of Use

Surfshark VPN:

  • Pros: Wide platform compatibility, intuitive and user-friendly interface.
  • Cons: Fewer supported devices compared to PureVPN.

PureVPN:

  • Pros: Extensive device compatibility, user-friendly interface.
  • Cons: Users have reported occasional glitches in the desktop app.

Compatibility and Ease of Use Verdict: Surfshark VPN vs PureVPN

Both Surfshark VPN and PureVPN offer a wide range of device compatibility and user-friendly interfaces. However, PureVPN slightly outshines Surfshark with its extended device support. It’s a close call, and the right choice will depend on the specific devices you intend to use.

Pricing

When it comes to VPN services, finding the right balance between cost and quality is key. You want a VPN that offers robust features without breaking the bank. Let’s see how Surfshark and PureVPN compare in their pricing strategies.

Surfshark VPN vs PureVPN: Pricing Comparison

Surfshark VPN offers three pricing plans:

  1. A monthly plan priced at $12.95 per month.
  2. A 6-month plan costing $6.49 per month ($38.94 billed every six months).
  3. A 2-year plan that runs at $2.49 per month ($59.76 billed every two years).

Surfshark offers a 30-day money-back guarantee on all their plans.

PureVPN, on the other hand, offers the following pricing plans:

  1. A monthly plan at $10.95 per month.
  2. A yearly plan that costs $5.82 per month ($69.84 billed every year).
  3. A 2-year plan that is priced at $3.33 per month ($79.92 billed every two years).

PureVPN also offers a 31-day money-back guarantee.

SurfsharkPureVPN
Monthly Plan$12.95$10.95
Yearly Plan$6.49 (6-month plan)$5.82
2-year Plan$2.49$3.33
Money-Back Guarantee30 days31 days

Pros and Cons for each VPN based on Pricing

Surfshark VPN:

  • Pros: Competitive pricing for long-term plans, 30-day money-back guarantee.
  • Cons: More expensive monthly plan.

PureVPN:

  • Pros: Lower cost for a monthly plan, 31-day money-back guarantee.
  • Cons: Slightly more expensive for long-term plans.

Pricing Verdict: Surfshark VPN vs PureVPN

While PureVPN has a more affordable monthly plan, Surfshark VPN offers a better deal for long-term subscriptions. The difference in the money-back guarantee period between the two is marginal, but PureVPN edges out with an additional day. Your choice should hinge on whether you prefer a short-term or long-term commitment.

Customer Support

Reliable customer support can make your VPN experience much smoother. Having quick access to assistance when you encounter issues is crucial. Let’s see how Surfshark and PureVPN stack up.

Surfshark VPN vs PureVPN: Customer Support

Surfshark VPN offers 24/7 live chat support, a comprehensive knowledge base, and email support. Customers commend the responsiveness and helpfulness of their support agents.

PureVPN also offers 24/7 live chat support, email support, and an extensive knowledge base and FAQ section. Additionally, PureVPN provides support via a ticketing system.

SurfsharkPureVPN
24/7 Live ChatYesYes
Email SupportYesYes
Knowledge BaseYesYes
Ticketing SystemNoYes

Pros and Cons for each VPN in terms of Customer Support

Surfshark VPN:

  • Pros: Responsive 24/7 live chat and email support, extensive knowledge base.
  • Cons: Does not offer a ticketing system.

PureVPN:

  • Pros: 24/7 live chat support, email support, knowledge base, and ticketing system.
  • Cons: Some users have reported delayed response times on the ticketing system.

Customer Support Verdict: Surfshark VPN vs PureVPN

Both Surfshark VPN and PureVPN provide 24/7 live chat support, email support, and have comprehensive knowledge bases. However, PureVPN offers an additional support avenue through their ticketing system, potentially providing a more organized way to handle complex issues. While some users have reported slower response times from PureVPN’s ticketing system, the additional support avenue is a valuable feature.

Conclusion

After thoroughly examining both VPN services, it’s clear that both Surfshark and PureVPN have their strengths and weaknesses. The final choice depends on what you prioritize in a VPN service. Let’s recap the main comparison points:

  • Security and Encryption: Both VPNs offer robust security, but Surfshark’s use of the modern WireGuard protocol and its additional security features give it an edge.
  • No-log Policy & Jurisdiction: Both VPNs follow a strict no-logs policy and privacy-friendly jurisdiction.
  • Server Network: PureVPN has more server locations, but Surfshark’s server network is also extensive and provides reliable service.
  • Streaming: Surfshark outperforms PureVPN in this category with its more consistent unblocking of streaming services.
  • Torrenting: Both support torrenting, but Surfshark allows P2P on all its servers while PureVPN restricts it to certain servers.
  • Compatibility and Ease of Use: Both VPNs have wide compatibility and user-friendly interfaces, but PureVPN offers slightly more device support.
  • Pricing: PureVPN offers a cheaper monthly plan, while Surfshark provides better value for long-term subscriptions.
  • Customer Support: Both provide excellent customer support options, with PureVPN offering an additional ticketing system.

Here is the updated table with an additional row and CTA buttons for both PureVPN and Surfshark VPN:

FeatureSurfsharkPureVPNWinner
Security and EncryptionAES-256-GCM encryption, IKEv2/IPSec, OpenVPN, WireGuard protocolsAES-256-bit encryption, IKEv2, OpenVPN, but no WireGuardSurfshark: Uses the most advanced protocol (WireGuard), providing superior speed and security.
No-log Policy & JurisdictionBased in British Virgin Islands, a privacy-friendly jurisdiction with strict no-logs policy.Based in Hong Kong, also with a strict no-logs policy, but in a jurisdiction with potentially worrisome surveillance laws.Both VPNs are equal
Server Network3200+ servers in 100 countries.6500+ servers in 140+ countries.PureVPN: Has a larger server network, offering more options for users.
StreamingReliably unblocks Netflix, Hulu, BBC iPlayer, and more.Inconsistent in unblocking Netflix and other platforms.Surfshark: Consistently unblocks a range of streaming services.
TorrentingAllows P2P on all servers.Supports P2P but only on selected servers.Surfshark: Allows P2P on all servers, offering more flexibility for torrenting.
Compatibility and Ease of UseSupports unlimited devices, has apps for major platforms, smart TVs, and game consoles.Supports 10 devices at once and offers slightly more device compatibility.PureVPN: Supports more devices and platforms.
Pricing2-year plan at $2.49 per month.2-year plan at $3.33 per month.Surfshark: More affordable for long-term subscriptions.
Customer SupportOffers 24/7 live chat and email support, extensive knowledge base.Offers 24/7 live chat, email support, extensive knowledge base, and a ticketing system.PureVPN: Has an additional ticketing system for support.
CTAVisit SurfsharkVisit PureVPN

Overall Winner: Surfshark VPN

While both VPNs perform well in all aspects, Surfshark edges out PureVPN in key areas, such as security and encryption, streaming capabilities, torrenting support, and pricing for long-term subscriptions. It’s also based in a more privacy-friendly jurisdiction.

PureVPN shines with its larger server network, slightly greater device compatibility, and the addition of a ticketing system in their customer support.

However, Surfshark’s strengths in fundamental areas of a VPN’s purpose – maintaining security, privacy, and accessibility – make it the overall winner in this comparison. Always remember, your individual needs may prioritize different features, so choose the VPN that aligns best with your specific requirements.

So. is PureVPN better than Surfshark? – the answer is no. PureVPN is a great VPN but Surfshark had a slight edge in our test with better score in most areas.

FAQ

Which VPN offers better value for long-term subscriptions?

Surfshark offers better value for long-term subscriptions, with its 2-year plan priced at $2.49 per month, compared to PureVPN’s 2-year plan at $3.33 per month.

Which VPN is better for streaming, Surfshark or PureVPN?

Surfshark seems to have the upper hand when it comes to unblocking streaming services consistently. It easily unblocks Netflix, Hulu, BBC iPlayer, and more.

Is PureVPN better than Surfshark?

PureVPN is great VPN but Surfshark had a slight edge in our test scoring better in most areas.

Do both Surfshark and PureVPN support torrenting?

Yes, both VPNs support torrenting. However, Surfshark allows P2P activities on all servers, while PureVPN restricts it to certain servers.

About the author

Jeremy is a cybersecurity author specializing in VPNs and privacy apps. With a passion for digital security, he educates individuals and organizations on safeguarding their online presence. Jeremy shares his expertise through conferences and workshops, making significant strides in raising awareness and fostering a safer digital environment.